Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $24.00 - $27.00

Work Schedule

Weekend Shifts

Night Shifts

Benefits

Paid Time Off

Medical insurance

Vision Insurance

Dental Insurance

Life insurance

401(k)

Employee assistance program

Mental Health Resources

Fertility benefits

Tuition Reimbursement

Volunteer time off

Charitable donation matching

Job Description

Related Management Company (RMC), a subsidiary of Related Companies, is a leading owner and operator of real estate properties across multiple states and Washington, D.C. With a portfolio that spans workforce, market-rate, and luxury housing, RMC is committed to setting the standard in sustainable living, often pursuing LEED Silver certification or higher for its new developments. The company prides itself on fostering thriving communities where exceptional service, innovative design, and forward-thinking leadership come together to create unparalleled living experiences. As an equal-opportunity employer, RMC is dedicated to building an inclusive culture that supports growth, internal mobility, and leadership development among... Show More

Job Requirements

High school diploma or equivalent
strong customer service or hospitality experience
polished communication skills
basic digital literacy including experience with delivery logs and CRMs
physical ability to lift up to 50 lbs
ability to remain on feet for extended periods
flexibility to work weekend, evening, and holiday shifts

Job Qualifications

Strong customer service or hospitality experience
polished communication and a professional, composed demeanor
basic comfort with digital tools (e.g., delivery logs, CRMs)
ability to lift up to 50 lbs and remain on your feet for long periods
high school diploma or equivalent required
flexibility for weekend, evening, or holiday shifts as needed

Job Duties

Greet residents and guests warmly and professionally
announce visitors and manage deliveries with care
keep the lobby area clean, calm, and welcoming
support leasing tours and events with a polished front desk presence
check lobby lighting, scent, music, and overall presentation throughout your shift
monitor building cameras and visitor logs
track vendor and contractor entries and exits
respond calmly and appropriately to safety concerns
receive and log packages using digital systems
help manage package room and amenity reservations
support accurate resident preferences and visitor tracking
prepare elevators and common areas for scheduled move-ins or move-outs
notify management of any unscheduled activity
ensure transitions are smooth and welcoming
welcome prospective residents and notify the leasing team
provide brochures or contact info and maintain a helpful presence
maintain bulletin boards, support community events, and share local recommendations
remember resident preferences and deliver personalized service moments
follow emergency protocols and respond calmly
assist with in-the-moment service needs and escalate when necessary
ensure follow-up on issues to confirm resident satisfaction
keep the front desk organized and presentable
join daily huddles and support team updates
take on special assignments and model emotional intelligence

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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