Concierge Lounge Attendant/Renaissance St. Louis Airport Hotel
Job Overview
Compensation
Type:
Hourly
Rate:
Range $14.00 - $19.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
employee wellness program
Job Description
This position is offered by a renowned hotel known for its exceptional guest service and commitment to providing a welcoming and comfortable environment. The hotel caters to a diverse range of guests, including leisure travelers and business professionals, by offering top-tier hospitality services. As a frontrunner in the hospitality industry, the hotel prides itself on maintaining high standards of cleanliness, safety, and guest satisfaction. Its team-oriented culture encourages staff members to support one another to deliver a seamless guest experience.
The role involves working actively in the hotel's lounge and service areas, ensuring all guests receive warm and enthusiastic g... Show More
The role involves working actively in the hotel's lounge and service areas, ensuring all guests receive warm and enthusiastic g... Show More
Job Requirements
- Minimum lifting of 50 pounds
- Pushing, bending, stooping, upward reaching, manual dexterity
- Hearing, writing, typing
- Minimum pulling of 50 pounds
- Must have a comprehensive knowledge of all hotel departments and functions
- Must have a knowledge of applicable Federal, state, and local health, safety, and legal regulations
- Must have good mathematical and computer skills
- High school education preferred
- Relevant training and experience required
- Ability to timely obtain any required licenses or certificates
- CPR training and first aid training preferred
- Additional language ability preferred
- Other duties may be assigned
Job Qualifications
- High school education preferred
- Relevant training and experience required
- Ability to accurately use various office software
- Must have a comprehensive knowledge of all hotel departments and functions
- Must have a knowledge of applicable Federal, state, and local health, safety, and legal regulations
- Must have good mathematical and computer skills
- CPR training and first aid training preferred
- Additional language ability preferred
Job Duties
- Greet all guests in a warm and enthusiastic manner
- Ensure guests are satisfied and fulfill any additional requests
- Ensure food and beverages are sufficiently stocked at all times
- Answer questions regarding the food, the hotel and local area
- Clear and reset counters at conclusion of each service
- Ensure cleanliness of lounge
- Clean and wipe down tables and service areas
- Notify a manager immediately of any guest complaints
- Practice and observe all safety rules and procedures
- Assist all service personnel in any duties as requested
- Maintain and follow all cash handling procedures
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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