Job Overview
Employment Type
Full-time
Work Schedule
Night Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
career advancement
Employee assistance program
Job Description
The Ritz-Carlton Residences Sunny Isles is a prestigious luxury residential and hospitality establishment located in the vibrant Sunny Isles Beach, Florida. As part of the globally renowned Ritz-Carlton brand, this property is committed to providing an exceptional living experience through unparalleled service and meticulous attention to detail. Known for its blend of refined elegance and modern comfort, The Ritz-Carlton Residences caters to discerning owners and their guests, ensuring that every interaction upholds the highest standards of luxury and professionalism. This full-time, non-management overnight position offers a unique opportunity to be an integral part of a world-class team dedicated to excellence... Show More
Job Requirements
- High school diploma or G.E.D. equivalent
- At least 1 year of related work experience
- Ability to stand, sit, or walk for extended periods
- Ability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance
- Strong communication skills
- Ability to maintain confidentiality of proprietary information
- Commitment to adhere to company policies and procedures
Job Qualifications
- High school diploma or G.E.D. equivalent
- At least 1 year of related work experience
- No supervisory experience
- None license or certification required
Job Duties
- Respond to residence owners and guests requests for visitor information, special arrangements, or services by making arrangements or identifying appropriate providers
- Monitor closed circuit televisions, perimeter alarm system, duress alarms, and fire life safety system
- Lock property entrances when required
- Serve as overnight residences concierge and loss prevention representative as needed
- Maintain coverage of concierge area by assisting with the breaks of the concierge team
- Respond to special requests from residence owners and their guests with unique needs and follow up to promote satisfaction
- Answer, record, and process all calls, messages, requests, questions, or concerns
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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