Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $24.34 - $31.04
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee wellness programs
Professional development opportunities
Employee assistance program
Job Description
Harris Health System is a cornerstone healthcare provider established in 1966, committed to serving the diverse residents of Harris County, Texas. As the public healthcare safety-net for the area, Harris Health plays an indispensable role in delivering comprehensive medical services with a strong emphasis on supporting low-income, uninsured, and underinsured patients. The system's dedication to improving community health is realized through a broad spectrum of acute and primary care services, wellness programs, disease management initiatives, and innovative population health strategies. Anchoring Harris Health's extensive network are two prominent hospitals: Ben Taub Hospital, designated as a Level 1 Trauma Center, and... Show More
Job Requirements
- bachelor's degree or equivalent customer service experience
- two years customer service, healthcare, or hospitality experience or combination of these
- bilingual in English and Spanish preferred
- excellent verbal communication skills
- proficiency in PC, MS Word, and MS Excel
- ability to work weekends, holidays, and flexible hours
- healthcare experience preferred
- strong customer service skills
Job Qualifications
- bachelor's degree or equivalent customer service experience
- two years customer service, healthcare, or hospitality experience or combination of these
- bilingual in English and Spanish preferred
- above average verbal communication skills
- exceptional public speaking skills
- proficient in writing and composing correspondence and reports
- skilled in PC, MS Word, and MS Excel
Job Duties
- assist patients and visitors with wayfinding and facility directions
- provide accurate patient information
- coordinate internal and external transportation needs
- troubleshoot questions, concerns, and issues
- train and mentor assigned volunteers
- maintain desk resources and departmental manuals
- perform other duties as assigned
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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