Job Overview
Compensation
Type:
Hourly
Rate:
Range $15.00 - $19.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Disability insurance
Job Description
Harris Health System is a comprehensive public healthcare safety-net provider established in 1966 to serve the residents of Harris County, Texas. As a critical part of the community, Harris Health System plays an essential role in delivering quality healthcare services focused primarily on low-income, uninsured, and underinsured patients. The organization’s services span acute care, primary care, wellness initiatives, disease management, and population health services to improve overall community health standards. Its network includes two major hospital facilities — Ben Taub Hospital, a Level 1 Trauma Center, and Lyndon B. Johnson Hospital, a Level 3 Trauma Center — supplemented by 39... Show More
Job Requirements
- Bachelor's degree or equivalent customer service experience
- Two years customer service, healthcare, or hospitality experience
- Bilingual English/Spanish preferred
- Ability to work weekends, holidays, and flexible schedules
- Experience with PC, multi-line phones, and fax basic office equipment
- Healthcare experience preferred
- Strong customer service skills
Job Qualifications
- Bachelor's degree or equivalent customer service experience
- Two years customer service, healthcare, or hospitality experience or combination of all three
- Bilingual in English and Spanish preferred
- Above average verbal communication skills for heavy public contact
- Exceptional verbal communication skills such as public speaking
- Proficiency in writing and composing correspondence and reports
- Skilled in using PC, MS Word, and MS Excel
Job Duties
- Serve as the ambassador to the campus site assisting patients and visitors with a myriad of needs from point of entry to point of exit
- Provide wayfinding and facility directions
- Offer patient information and support for internal and external transportation needs
- Troubleshoot questions, concerns, and issues
- Train and mentor assigned volunteers
- Maintain desk resources and departmental manuals
- Perform cross-training in various areas to ensure continuity and quality of service
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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