Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $22.00 - $26.00
Work Schedule
Flexible
On-call
Split Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
Paid Time Off
401(k) Plan
Job Description
Greystar is a leading, fully integrated global real estate platform specializing in property management, investment management, development, and construction services focused on institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate across more than 250 markets worldwide, with offices strategically located throughout North America, Europe, South America, and the Asia-Pacific region. Notably, Greystar stands as the largest operator of apartments in the United States, managing over 1,000,000 units and beds globally. The company's vast portfolio reflects its commitment to excellence and leadership in the rental residential real estate industry. Founded in... Show More
Job Requirements
- High school diploma or equivalent
- Previous customer service experience preferred
- Ability to work flexible schedule including evenings, weekends, and holidays
- Physical ability to stand, walk, sit for extended periods
- Ability to lift up to 25 pounds independently and 50 pounds with assistance
- Ability to work indoors and outdoors in various weather conditions
- Availability for occasional travel as needed
Job Qualifications
- High school diploma or equivalent
- Previous experience in a customer service or property management role preferred
- Strong interpersonal and communication skills
- Ability to work flexible hours including evenings, weekends, and holidays
- Proficiency in using phone and computer systems
- Knowledge of local area amenities and services advantageous
- Ability to multitask and manage time efficiently
Job Duties
- Greet prospects and residents as they enter the office or leasing area and ensure their comfort while waiting
- Answer phone calls, route calls to appropriate team members, and assist with service request callbacks
- Maintain the guest suite schedule, coordinate loading dock and elevator schedules for move-ins and move-outs
- Ensure clubhouse amenities are in tour condition before office opening each morning
- Manage package deliveries by documenting arrivals and notifying residents within 24 hours
- Maintain tracking logs for equipment rentals, dry cleaning services, and other community services
- Assist with scheduling, planning, and organizing resident activities and programs
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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