Concierge (IL)

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $13.00 - $17.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

competitive wage
Excellent Benefits Package
Positive work environment
Opportunities for advancement
team-oriented culture
comprehensive training
supportive management

Job Description

QSL Management is a fast-growing senior living company dedicated to providing seniors with luxurious and comfortable resort-style homes. The company’s mission emphasizes promoting wellness, security, longevity, family, joy, and self-worth among its residents. QSL Management fosters an environment where team members are encouraged to grow and thrive, driven by core values including Excellence, Compassion, Respect, Leadership, Integrity, Safety, and Joy. These values reflect the organization's commitment to exceptional care and service, making it an ideal workplace for individuals passionate about making a meaningful difference in the lives of older adults.

QSL Management offers many opportunities for career advancement within... Show More

Job Requirements

  • Must have a caring heart willing to serve others
  • high school diploma GED
  • two years general office experience including reception experience
  • experience working with older adult population preferred
  • professional and polished with proper grammar skills and pleasant voice tone
  • excellent interpersonal organizational time management and oral written skills
  • ability to work in team environment
  • attentive to details able to multi task and work with multiple interruptions
  • basic knowledge with Microsoft Word preferred
  • basic knowledge with Microsoft Excel preferred
  • ability to work flexible schedules in 24 hour operation including weekends and holidays as requested

Job Qualifications

  • High school diploma GED
  • two years general office experience including reception experience
  • experience working with older adult population preferred
  • professional and polished with proper grammar skills and pleasant voice tone
  • excellent interpersonal organizational time management and oral written skills
  • ability to work in team environment
  • attentive to details able to multi task and work with multiple interruptions
  • basic knowledge with Microsoft Word preferred
  • basic knowledge with Microsoft Excel preferred
  • ability to work flexible schedules in 24 hour operation including weekends and holidays as requested

Job Duties

  • Stand greet and assist residents family members guests vendors and prospects as they enter
  • ensure hospitality station is ready with coffee cold drinks offer a high level of hospitality to all guests and employees
  • answer telephone including transferring taking messages utilizing on hold function and paging ensure each phone and in person inquiry is directed to the right person and not to voicemail adhere to community phone etiquette policy
  • assist with hospitality services as needed and or directed by General Manager or Manager On Duty
  • assist residents and family members during admission process
  • provide tours to prospects and assist with marketing efforts as directed by Executive Director
  • deliver and distribute mail to residents and department directors
  • assist in dining room and during special events as requested by Executive Director
  • assist with activities as directed by Executive Director
  • maintain company dress code wear identification badge and promote a positive and professional image
  • support General Manager by assisting with general administrative functions such as filing
  • perform all other duties which support programs and services of the Community
  • adhere and support policies and procedures of QSL Management
  • ensure lobby is clean appealing and in good order report maintenance issues to General Manager

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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