Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.00
Work Schedule
Flexible
Weekend Shifts
Benefits
competitive wage
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
flexible schedules
Job Description
QSL Management is a rapidly expanding senior living company dedicated to providing senior citizens with luxurious and comfortable resort-style homes. Our mission includes promoting wellness, security, longevity, family, joy, and self-worth among all residents. Committed to creating an enriching environment for both our residents and staff, QSL Management fosters a culture where team members can grow and thrive personally and professionally. We live by core values such as Excellence, Compassion, Respect, Leadership, Integrity, Safety, and Joy, which guide every aspect of our operation and employee conduct. We look for team members who share passion for serving others and who are... Show More
Job Requirements
- Must have a caring heart willing to serve others
- High School Diploma or GED
- Two years general office experience including reception experience
- Experience working with the older adult population preferred
- Professional and polished with proper grammar skills and pleasant voice tone
- Excellent interpersonal, organizational, time management and oral/written skills
- Ability to work in team environment
- Must be attentive to details and able to multi-task and work with multiple interruptions
- Basic knowledge of Microsoft Word preferred
- Basic knowledge of Microsoft Excel preferred
- Ability to work flexible schedules in 24-hour operation including weekends and holidays as requested
Job Qualifications
- Caring heart with willingness to serve others
- High School Diploma or GED
- Two years general office experience including reception experience
- Experience working with the older adult population preferred
- Professional and polished with proper grammar skills and pleasant voice tone
- Excellent interpersonal, organizational, time management and oral/written communication skills
- Ability to work in a team environment
- Attentive to details and able to multi-task and handle multiple interruptions
- Basic knowledge of Microsoft Word preferred
- Basic knowledge of Microsoft Excel preferred
- Ability to work flexible schedules including weekends and holidays
Job Duties
- Stand, greet and assist residents, family members, guests, vendors and prospects as they enter
- Ensure hospitality station is ready with coffee, cold drinks
- Offer a high level of hospitality to all guests and employees
- Answer telephone including transferring, taking messages, utilizing on-hold function and paging
- Ensure phone and in-person inquiries are directed appropriately and not to voicemail
- Adhere to community phone etiquette policy
- Assist with hospitality services as needed or directed by General Manager or Manager-On-Duty
- Assist residents and family members during the admission process
- Provide tours to prospects and assist with marketing efforts as directed by Executive Director
- Deliver and distribute mail to residents and department directors
- Assist in the dining room and during special events as requested by Executive Director
- Assist with activities as directed by Executive Director
- Maintain company dress code, wear identification badge and promote a positive and professional image
- Support General Manager with general administrative functions such as filing
- Perform all other duties supporting community programs and services
- Adhere and support QSL Management policies and procedures
- Ensure lobby is clean, appealing and in good order
- Report maintenance issues to General Manager
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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