Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $25.00
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Health savings account
Wellness incentives
fitness classes
basic life insurance
AD&D insurance
short-term disability insurance
long-term disability insurance
Employee assistance program
Headspace app
Family caregiving concierge service
maternity leave
Parental leave
401K with company match
Paid holidays
sick leave
Vacation Time
Residential rent discount
Pet insurance
auto insurance
Homeowners insurance
voluntary life insurance
Group accident plan
Hospital indemnity plan
Critical care plan
Identity theft plan
Recognition Program
Employee Referral Bonus
Job Description
Broe Real Estate Group is a leading real estate company renowned for its upscale multifamily residential communities across Denver, Colorado's most vibrant and sought-after neighborhoods. The company prides itself on merging contemporary luxury with timeless sophistication, offering residents not just a place to live but a welcoming environment where they truly belong. Broe's portfolio includes impressive flagship communities like Country Club Towers, an award-winning high-rise near Washington Park, and The Seasons of Cherry Creek, the most elegant residential enclave in Cherry Creek. These communities feature premier locations, unparalleled amenities, and wellness-focused living, all designed to cater to the needs of... Show More
Job Requirements
- High School Diploma or equivalent
- 1+ years of customer service experience, ideally in hospitality or luxury residential settings
- Strong communication skills
- Good organizational skills
- Ability to multitask effectively
- A polished, professional demeanor
- High ethical standards
- Sound judgment
- Reliability
- Attention to detail
- Ability to maintain confidentiality
- Physical ability to sit, speak clearly, lift up to 20 lbs, stoop, kneel, bend, and reach
- Dexterity to write and manipulate computer keyboard and mouse
Job Qualifications
- High School Diploma or equivalent
- 1+ years of customer service experience, ideally in hospitality or luxury residential settings
- Strong communication, organization, and multitasking skills
- A polished, professional demeanor and a proactive attitude
- High ethical standards and sound judgment
- Reliable, detail-oriented, and able to maintain confidentiality
- Familiarity with Yardi, Building Link or similar platforms is a plus
- A commitment to delivering excellent service and teamwork
Job Duties
- Greet residents, guests, and vendors with warmth, professionalism, and attention to detail
- Serve as the central communication point for resident inquiries and assistance requests
- Manage package deliveries, shipping, and package room organization
- Coordinate elevator reservations and after-hours move-ins
- Handle lockouts, key tracking, and visitor access per community policy
- Assist with vendor check-ins, deliveries, and service coordination
- Monitor security cameras and promptly escalate safety or policy concerns
- Perform building opening and closing procedures, including unlocking/locking designated entry points and securing leasing offices after hours
- Respond to and document after-hours escalations, directing issues to the proper channels (e.g., emergency maintenance, leasing, management)
- Oversee guest suite check-ins and check-outs
- Manage guest parking reservations and monitor usage
- Maintain coffee stations-cleaning, restocking, and ensuring presentation standards
- Maintain accurate logs, reports, and documentation of daily activities
- Monitor and maintain an organized, welcoming front desk and lobby environment
- Collaborate with property management, maintenance, and resident services teams to ensure a seamless resident experience
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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