Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.75 - $19.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical
Dental
Vision
disability
Paid parental leave
paid family leave
adoption support
Paid Time Off
retirement savings plan
Life insurance
Financial Solutions
employee discount
personal development opportunities
Professional development opportunities
Job Description
Neiman Marcus Group stands at the pinnacle of luxury retail, renowned for its unwavering commitment to exceptional customer service and deep-rooted culture of belonging. As one of the largest multi-brand luxury retailers in the United States, Neiman Marcus Group collaborates with more than 3,000 of the world’s most sought-after brand partners to bring a curated collection of exquisite products to discerning clients. The company encompasses prestigious brands including Neiman Marcus and Bergdorf Goodman, both of which embody a tradition of upscale, personalized luxury experiences.
At the core of Neiman Marcus Group's success is its dedication to revolutionizing luxury experiences throu... Show More
At the core of Neiman Marcus Group's success is its dedication to revolutionizing luxury experiences throu... Show More
Job Requirements
- Minimum 1 year of experience
- Ability to work a flexible schedule including evenings, weekends, and holidays
- Familiarity with retail and mobile technologies
- Proven customer service skills
- Effective communication and interpersonal skills
- Ability to manage escalated customer situations
- Strong organizational skills
Job Qualifications
- Minimum 1 year of experience
- Experience in customer service or hospitality industries with proven ability to effectively promote products and services
- Familiar with and able to use retail and mobile technologies
- Ability to work a flexible schedule including evenings, weekends, and holidays
Job Duties
- Assist with returns, curbside pickup, buy online / pick up in store, change requests, cash pickup and other duties
- Swiftly manages escalated customer issues
- Partner with in-store leadership when required
- Regular appointment partnership with Client Advisors ensuring client engagement
- Provide forethought to customer expectations
- Promote all in-store activations, animation, events, InCircle benefits, and services including alterations, the restaurant, spa treatments, valet
- Support client based on acquired information and client cues
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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