Ricoh USA, Inc. logo

Ricoh USA, Inc.

Concierge Hospitality Specialist

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $23.00 - $24.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Life insurance
Disability insurance
Retirement Plan
Paid vacation
Paid holidays

Job Description

Ricoh is a global leader in integrated technology and solutions that empower businesses to thrive in the digital age. As an established solutions provider and partner, Ricoh focuses on connecting people and technology to create outstanding customer experiences and deliver innovative services worldwide. The company promotes a culture of high performance and excellence, driven by passion and purpose, fostering an environment where employees can grow, learn, and contribute to meaningful outcomes in their careers and communities.

At Ricoh, the Field Representative II, Concierge Hospitality, plays a pivotal role in enhancing the customer and client experience by acting as... Show More

Job Requirements

  • High school diploma or equivalent
  • 1-3 years of related experience
  • proficiency with Microsoft Office Suite
  • outstanding organizational and coordination skills
  • exceptional customer service skills
  • strong problem-solving skills
  • ability to operate audio-visual equipment
  • ability to work with minimal supervision

Job Qualifications

  • High school diploma or equivalent
  • 1-3 years of experience in a related field
  • experience working in a headquarters environment preferred
  • outstanding organizational and coordination skills
  • exceptional customer service skills
  • proficiency with Microsoft Office Suite
  • strong problem-solving abilities
  • ability to operate audio-visual equipment
  • ability to work with minimal supervision

Job Duties

  • Greet visitors and guests
  • validate against guest list, provide badges, and parking validation as needed
  • serve as company concierge for guests, clients, and staff
  • provide tours and recommendations for hotels, restaurants, and points of interest
  • coordinate catering for meetings with support staff and caterers
  • maintain and update company phone and speed dial lists
  • schedule meeting rooms and ensure proper supplies and setup prior to meetings
  • assist with audio-visual equipment for meetings
  • provide backup clerical support for Executive Assistants
  • assist with other departmental or non-client business activities as needed
  • support daily management of facilities
  • perform other duties as assigned
  • create proposals in customer systems and assist in print production environments
  • support executive-level, client-facing staff
  • coordinate vendor procurement for special projects
  • represent the culture of both Ricoh and the customer as required

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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