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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $18.59
Work Schedule
Weekend Shifts
Fixed Shifts
Benefits
Health Insurance
Dental Insurance
Retirement benefits
wellness programs
Professional development programs
Paid Time Off
shift differential pay
Job Description
The American Cancer Society (ACS) is a nationwide, community-based voluntary health organization dedicated to eliminating cancer as a major health problem. With a workforce comprising over 1.3 million volunteers and employees, ACS is committed to raising the bar in cancer research, education, advocacy, and patient services every single day. This renowned non-profit organization leverages the diverse backgrounds and unique experiences of its people to serve communities affected by cancer with compassion and efficacy. Engaging in a broad spectrum of lifesaving missions, ACS embodies a culture focused on hope, innovation, and ultimate cancer eradication, seeking dedicated individuals who share this passion... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 1 year of customer service experience
- Strong communication and interpersonal skills
- Ability to work independently and multitask
- Proficiency in Microsoft Office and multi-line phone systems
- Ability to work flexible hours including evenings and weekends
- Minimal travel required
- Ability to stand and walk for extended periods
- Ability to lift and move luggage and packages
- Physical endurance to manage multiple tasks in a fast-paced environment
Job Qualifications
- High school diploma or equivalent
- Additional education or training in hospitality management or customer service is a plus
- Previous experience in hospitality, guest services, or a related field is preferred
- Minimum 1 year of customer service experience
- Strong communication and interpersonal skills
- Ability to work independently and multitask
- Proficiency in Microsoft Office and multi-line phone systems
- Excellent customer service and problem-solving skills
- Ability to work flexible hours including evenings and weekends
Job Duties
- Greet guests and manage check-in and check-out procedures
- Provide information about lodge amenities and community resources
- Coordinate transportation and EMPOWER Program services and schedules
- Respond to guest requests, concerns, and emergencies
- Maintain organized front desk area and accurate guest records
- Monitor lobby security and implement safety protocols
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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