Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $18.59
Work Schedule
Weekend Shifts
Benefits
Paid Time Off
Medical insurance
Dental Insurance
Retirement benefits
wellness programs
Professional Development
Shift Differential
Job Description
The American Cancer Society (ACS) is a nationwide voluntary health organization dedicated to eliminating cancer as a major health problem. Founded over a century ago, ACS works relentlessly to prevent cancer, save lives, and diminish suffering through research, education, advocacy, and service programs. With the help of over 1.3 million volunteers and a dedicated team of employees, the society raises the bar every day in its commitment to improving the quality of life for people affected by cancer and advancing the fight against this disease. The organization values diversity and inclusion, striving to mirror the communities it serves and ensuring... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in hospitality, guest services, or related field
- excellent communication skills
- strong organizational and multitasking abilities
- proficiency with Microsoft Office and reservation systems
- ability to use multi-line telephone systems
- ability to work independently and in a team
- availability for flexible shifts including evenings, weekends, and holidays
Job Qualifications
- High school diploma or equivalent
- previous experience in hospitality, guest services, or a related field
- excellent communication and interpersonal skills
- strong organizational and multitasking abilities
- proficiency in computer skills including Microsoft Office Suite and reservation systems
- proficiency in using multi-line telephone systems
- ability to work independently and as part of a team
- availability to work flexible hours including evenings, weekends, and holidays
- exceptional customer service skills
- strong verbal communication skills
- ability to interact professionally and courteously with guests, staff, and transportation providers
- effective time management skills
- strong problem-solving skills
- attention to detail
- flexibility
- physical stamina
- willingness to work collaboratively with others
Job Duties
- Greet guests and visitors with warmth and hospitality upon arrival
- assist guests with check-in and check-out procedures, ensuring a smooth and pleasant experience
- provide information about Hope Lodge amenities, services, and local attractions
- handle guest inquiries, requests, and concerns promptly and professionally
- maintain a neat and organized front desk area, ensuring a welcoming atmosphere for guests
- manage transportation services for guests, including arranging transportation to and from appointments
- coordinate transportation schedules and ensure timely pick-up and drop-off for guests
- drive guests to appointments in a safe and courteous manner, adhering to traffic laws and regulations
- maintain cleanliness and safety of transportation vehicles, performing routine inspections and maintenance as needed
- manage incoming calls, emails, and correspondence, directing them to the appropriate staff members
- maintain accurate guest records, including check-in/out information, contact details, and special requests
- process reservations and room assignments in accordance with established procedures
- assist with administrative tasks such as filing, data entry, and photocopying
- monitor the lobby area and ensure the safety and security of guests and property
- implement security protocols and procedures, including guest identification and access control
- respond to emergencies or incidents promptly and effectively, following established protocols
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Loading...
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Nearby Cities
Jobs By Filter