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American Cancer Society logo

Concierge, Hope Lodge (Sun - Wed)

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $18.59
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Work Schedule

Weekend Shifts
Fixed Shifts
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Benefits

Paid Time Off
Medical insurance
Dental Insurance
Retirement benefits
wellness programs
Professional Development

Job Description

The American Cancer Society (ACS) is a nationwide community-based voluntary health organization dedicated to eliminating cancer as a major health problem. Established for over a century, ACS is committed to saving lives, celebrating lives, and leading the fight for a world without cancer. With an extensive network comprising over 1.3 million volunteers and dedicated employees, ACS has been at the forefront of cancer research, patient support, prevention education, and advocacy. The organization champions comprehensive cancer control initiatives that touch every aspect of community life, making a profound impact on countless individuals and families across the United States. ACS values diversity... Show More

Job Requirements

  • High school diploma or equivalent
  • Minimum 1 year of customer service experience
  • Ability to work flexible hours including evenings and weekends
  • Strong communication and interpersonal skills
  • Proficiency in Microsoft Office and multi-line phone systems
  • Ability to work independently and multitask
  • Previous experience in hospitality or guest services preferred
  • Additional education or training in hospitality management or customer service is a plus

Job Qualifications

  • High school diploma or equivalent
  • Additional education or training in hospitality management or customer service is a plus
  • Previous experience in hospitality, guest services, or a related field is preferred
  • Minimum 1 year of customer service experience
  • Strong communication and interpersonal skills
  • Ability to work independently and multitask
  • Proficiency in Microsoft Office and multi-line phone systems
  • Excellent customer service and problem-solving skills
  • Ability to work flexible hours including evenings and weekends

Job Duties

  • Greet guests and manage check-in and check-out procedures
  • Provide information about lodge amenities and community resources
  • Coordinate transportation and EMPOWER Program services and schedules
  • Respond to guest requests, concerns, and emergencies
  • Maintain organized front desk area and accurate guest records
  • Monitor lobby security and implement safety protocols

Job Qualifications

Experience

Entry Level (1-2 years)


Job Location

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