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Concierge, Hope Lodge - Sun - Tues (3:00pm - 11:00pm)
Job Overview
Employment Type
Part-time
Compensation
Hourly
Exact $18.59
Work Schedule
Weekend Shifts
Benefits
Paid Time Off
Medical insurance
Dental Insurance
Retirement Plan
wellness programs
Professional development programs
Job Description
The American Cancer Society is a nationwide voluntary health organization dedicated to eliminating cancer through research, education, advocacy, and service. Founded over a century ago, this respected nonprofit has been at the forefront of cancer research advancements and patient support programs. With a network of 1.3 million volunteers and numerous dedicated employees, the organization works tirelessly to improve cancer survival rates and enhance the quality of life for patients and their families. The culture at the American Cancer Society is diverse and inclusive, comprised of individuals from varied backgrounds and experiences, all focused on the unified mission of ending cancer... Show More
Job Requirements
- High school diploma or equivalent
- minimum 1 year of customer service experience
- ability to work flexible hours including evenings and weekends
- proficiency in Microsoft Office
- ability to work independently and multitask
- strong communication skills
- previous experience in hospitality or guest services preferred
Job Qualifications
- High school diploma or equivalent
- additional education or training in hospitality management or customer service is a plus
- previous experience in hospitality, guest services, or a related field is preferred
- minimum 1 year of customer service experience
- strong communication and interpersonal skills
- ability to work independently and multitask
- proficiency in Microsoft Office and multi-line phone systems
- excellent customer service and problem-solving skills
- ability to work flexible hours including evenings and weekends
Job Duties
- Greet guests and manage check-in and check-out procedures
- provide information about lodge amenities and community resources
- coordinate transportation and EMPOWER Program services and schedules
- respond to guest requests, concerns, and emergencies
- maintain organized front desk area and accurate guest records
- monitor lobby security and implement safety protocols
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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