AMERICAN CANCER SOCIETY logo

AMERICAN CANCER SOCIETY

Concierge, Hope Lodge (Sun - Thurs)

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Exact $18.59
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Work Schedule

Rotating Shifts
Weekend Shifts
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Benefits

Paid Time Off
Medical insurance
Dental Insurance
Retirement Plan
wellness programs
Professional Development

Job Description

The American Cancer Society is a nationwide, community-based voluntary health organization dedicated to eliminating cancer as a major health problem. For over a century, it has been at the forefront of the fight against cancer through research, education, advocacy, and patient services. The society actively engages its employees and 1.3 million volunteers in raising awareness, providing support, and driving innovative solutions to conquer cancer. This organization embraces a culture rich in diversity and varied experiences, which uniquely positions it to serve communities effectively across the United States.

This particular opportunity is for the role of Concierge, primarily functioning... Show More

Job Requirements

  • High school diploma or equivalent
  • Minimum 1 year of customer service experience
  • Ability to work flexible hours including evenings and weekends
  • Strong communication skills
  • Ability to work independently
  • Proficiency in Microsoft Office and multi-line phone systems

Job Qualifications

  • High school diploma or equivalent
  • Additional education or training in hospitality management or customer service is a plus
  • Previous experience in hospitality, guest services, or a related field is preferred
  • Minimum 1 year of customer service experience
  • Strong communication and interpersonal skills
  • Ability to work independently and multitask
  • Proficiency in Microsoft Office and multi-line phone systems
  • Excellent customer service and problem-solving skills
  • Ability to work flexible hours including evenings and weekends

Job Duties

  • Greet guests and manage check-in and check-out procedures
  • Provide information about lodge amenities and community resources
  • Coordinate transportation and EMPOWER Program services and schedules
  • Respond to guest requests, concerns, and emergencies
  • Maintain organized front desk area and accurate guest records
  • Monitor lobby security and implement safety protocols

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.