Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.25 - $19.50
Work Schedule
Flexible
On-call
Weekend Shifts
Benefits
Paid Time Off
Medical insurance
Dental Insurance
Retirement Plan
wellness programs
Professional Development
inclusive work environment
Job Description
The American Cancer Society (ACS) is a nationwide voluntary health organization dedicated to eliminating cancer as a major health problem. Founded over a century ago, ACS has grown into one of the most respected non-profit organizations, driven by its commitment to research, education, advocacy, and direct patient support. With the help of 1.5 million volunteers and a dedicated team of employees, ACS is leading the fight for a world free of cancer. The organization values diversity and inclusion, actively encouraging candidates from varied backgrounds such as communities of color, the LGBTQ community, veterans, and persons with disabilities to apply. This... Show More
Job Qualifications
- High school diploma or equivalent
- Previous experience in hospitality or guest services preferred
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Proficiency in computer skills including Microsoft Office and reservation systems
- Ability to work independently and as part of a team
- Friendly and empathetic demeanor to support guests
- Ability to use multi-line telephone systems effectively
Job Duties
- Greet guests and visitors with warmth and hospitality upon arrival
- Assist guests with check-in and check-out procedures ensuring a smooth experience
- Provide information about Hope Lodge amenities, services, and local attractions
- Handle guest inquiries, requests, and concerns promptly and professionally
- Maintain a neat and organized front desk area
- Manage transportation services including scheduling and driving guests to appointments
- Maintain cleanliness and safety of transportation vehicles
- Manage incoming calls, emails, and correspondence
- Maintain accurate guest records and process reservations
- Implement security protocols and respond to emergencies promptly
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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