Concierge, Hope Lodge - Mon - Thurs ( 9:00am - 3:00pm )
Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $19.54
Work Schedule
Flexible
Day Shifts
Benefits
Paid Time Off
Medical insurance
Dental Insurance
Retirement Plan
wellness programs
Professional Development
Job Description
The American Cancer Society is one of the leading nonprofit organizations dedicated to eliminating cancer as we know it, for everyone. With a passionate team comprised of over 1.3 million volunteers and employees, this organization is deeply committed to raising the bar in cancer research, prevention, patient support, and advocacy. The American Cancer Society fosters a diverse and inclusive culture, harnessing the unique backgrounds and experiences of its people to better serve the communities it supports across the country. Employees at the American Cancer Society find motivation and fulfillment in furthering its lifesaving mission every day, making it not just... Show More
Job Requirements
- High school diploma or equivalent
- minimum 1 year of customer service experience
- strong communication and interpersonal skills
- ability to work independently and multitask
- proficiency in Microsoft Office and multi-line phone systems
- excellent customer service and problem-solving skills
- ability to work flexible hours including evenings and weekends
- minimal travel required
- ability to stand and walk for extended periods
- occasional lifting and moving of luggage or packages
- physical endurance for fast-paced environment
Job Qualifications
- High school diploma or equivalent
- additional education or training in hospitality management or customer service is a plus
- previous experience in hospitality, guest services, or a related field is preferred
- minimum 1 year of customer service experience
- strong communication and interpersonal skills
- ability to work independently and multitask
- proficiency in Microsoft Office and multi-line phone systems
- excellent customer service and problem-solving skills
- ability to work flexible hours including evenings and weekends
Job Duties
- Greet guests and manage check-in and check-out procedures
- provide information about lodge amenities and community resources
- coordinate transportation and EMPOWER Program services and schedules
- respond to guest requests, concerns, and emergencies
- maintain organized front desk area and accurate guest records
- monitor lobby security and implement safety protocols
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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