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Concierge, Hope Lodge Memphis - Evenings (Thursday, Friday, Saturday)

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $18.59
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Work Schedule

Fixed Shifts
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Benefits

Paid Time Off
Medical insurance
Dental Insurance
Retirement Plan
wellness programs
Professional Development

Job Description

The American Cancer Society is a leading nationwide organization dedicated to eliminating cancer as a major health problem. With over 1.3 million volunteers and a dedicated team of employees, the organization is committed to providing resources, support, and education to those affected by cancer. This diverse and inclusive culture fosters an environment where employees bring their unique backgrounds and experiences to make a meaningful difference in communities across the country. Known for its impactful programs and lifesaving research funding, the American Cancer Society continues to raise the bar every day in its mission to end cancer for everyone.

The Conci... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in hospitality, guest services, or a related field is preferred
  • Excellent communication and interpersonal skills
  • Strong organizational and multitasking abilities
  • Proficiency in computer skills
  • Ability to work flexible hours including evenings, weekends, and holidays

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in hospitality, guest services, or a related field is preferred
  • Excellent communication and interpersonal skills, with a friendly and empathetic demeanor
  • Strong organizational and multitasking abilities, with attention to detail
  • Proficiency in computer skills, including Microsoft Office Suite and reservation systems
  • Proficiency in using multi line telephone systems
  • Ability to work independently and as part of a team in a fast-paced environment
  • Availability to work flexible hours, including evenings, weekends, and holidays

Job Duties

  • Greet guests and visitors with warmth and hospitality upon arrival
  • Assist guests with check-in and check-out procedures, ensuring a smooth and pleasant experience
  • Provide information about Hope Lodge amenities, services, and local attractions
  • Handle guest inquiries, requests, and concerns promptly and professionally
  • Maintain a neat and organized front desk area, ensuring a welcoming atmosphere for guests
  • Manage transportation services for guests, including arranging transportation to and from appointments
  • Coordinate transportation schedules and ensure timely pick-up and drop-off for guests

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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