Concierge, Hope Lodge (Bi-Weekly - Saturday /Sunday )
Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $19.54
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Paid Time Off
Medical insurance
Dental Insurance
Retirement Plan
wellness programs
Professional Development
Job Description
The American Cancer Society (ACS) is a nationwide, community-based voluntary health organization dedicated to eliminating cancer as a major health problem. With a robust team of employees and 1.3 million volunteers, the organization is committed every day to advancing cancer research, providing credible information, supporting patients and their families, and promoting healthy lifestyles to reduce cancer risk. As an established nonprofit, ACS fosters a culture of inclusion and diversity, embracing individuals from varied backgrounds and experiences to better serve the communities they impact. Their work involves collaboration across multiple sectors, utilizing innovation and compassion to improve cancer prevention, detection, and... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 1 year of customer service experience
- Ability to work flexible hours including evenings and weekends
- Strong communication and interpersonal skills
- Proficiency in Microsoft Office and multi-line phone systems
- Ability to work independently and multitask
Job Qualifications
- High school diploma or equivalent
- Additional education or training in hospitality management or customer service is a plus
- Previous experience in hospitality, guest services, or a related field is preferred
- Minimum 1 year of customer service experience
- Strong communication and interpersonal skills
- Ability to work independently and multitask
- Proficiency in Microsoft Office and multi-line phone systems
- Excellent customer service and problem-solving skills
- Ability to work flexible hours including evenings and weekends
Job Duties
- Greet guests and manage check-in and check-out procedures
- Provide information about lodge amenities and community resources
- Coordinate transportation and EMPOWER program services and schedules
- Respond to guest requests, concerns, and emergencies
- Maintain an organized front desk area and accurate guest records
- Monitor lobby security and implement safety protocols
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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