Concierge, Hope Lodge (Bi-Weekly - Saturday /Sunday )
Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $19.54
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Paid Time Off
Medical insurance
Dental Insurance
Retirement benefits
wellness programs
Professional development programs
Job Description
The American Cancer Society (ACS) is a nationwide community-based voluntary health organization dedicated to eliminating cancer as a major health problem. Founded in 1913, ACS has grown into one of the most trusted and respected organizations in the fight against cancer. With a powerful volunteer base of over 1.3 million individuals and a dedicated team of employees, the society strives to save lives, celebrate lives, and lead the fight for a world without cancer. ACS focuses on advancing cancer research, providing information and support to patients and their caregivers, advocating for cancer-friendly policies, and engaging in community-focused health initiatives. Show More
Job Requirements
- High school diploma or equivalent
- Minimum 1 year of customer service experience
- Additional education or training in hospitality management or customer service is a plus
- Previous experience in hospitality, guest services, or a related field is preferred
- Strong communication and interpersonal skills
- Ability to work independently and multitask
- Proficiency in Microsoft Office and multi-line phone systems
- Excellent customer service and problem-solving skills
- Ability to work flexible hours including evenings and weekends
- Minimal travel required
- Physical endurance to stand and walk extended periods
- Ability to lift and move luggage or packages occasionally
Job Qualifications
- High school diploma or equivalent
- Additional education or training in hospitality management or customer service is a plus
- Previous experience in hospitality, guest services, or a related field is preferred
- Minimum 1 year of customer service experience
- Strong communication and interpersonal skills
- Ability to work independently and multitask
- Proficiency in Microsoft Office and multi-line phone systems
- Excellent customer service and problem-solving skills
- Ability to work flexible hours including evenings and weekends
Job Duties
- Greet guests and manage check-in and check-out procedures
- Provide information about lodge amenities and community resources
- Coordinate transportation and EMPOWER Program services and schedules
- Respond to guest requests, concerns, and emergencies
- Maintain organized front desk area and accurate guest records
- Monitor lobby security and implement safety protocols
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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