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American Cancer Society logo

Concierge, Hope Lodge

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Exact $18.59
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Paid Time Off
Medical insurance
Dental Insurance
Retirement benefits
wellness programs
Professional Development

Job Description

The American Cancer Society is a nationwide voluntary health organization dedicated to eliminating cancer through research, education, advocacy, and patient services. With a robust network of employees and over 1.3 million volunteers, the Society is committed to providing vital support and hope to those affected by cancer. Our culture thrives on diversity, innovation, and collaboration, aiming to serve communities equitably and effectively. We are steadfast in our mission to end cancer as we know it, ensuring that every individual facing this disease receives compassionate care and access to lifesaving resources.

We are currently seeking a Concierge to join... Show More

Job Requirements

  • High School Diploma or equivalent
  • Minimum 1 year of customer service experience
  • Strong communication and interpersonal skills
  • Ability to work independently and multitask
  • Proficiency in Microsoft Office and multi-line phone systems
  • Ability to work flexible hours including evenings and weekends
  • Minimal travel required
  • Ability to stand and walk for extended periods
  • Capability to lift and move luggage or packages
  • Physical endurance to manage fast-paced environment demands

Job Qualifications

  • High School Diploma or equivalent
  • Additional education or training in hospitality management or customer service is a plus
  • Previous experience in hospitality, guest services, or a related field is preferred
  • Minimum 1 year of customer service experience
  • Strong communication and interpersonal skills
  • Ability to work independently and multitask
  • Proficiency in Microsoft Office and multi-line phone systems
  • Excellent customer service and problem-solving skills
  • Ability to work flexible hours including evenings and weekends

Job Duties

  • Greet guests and manage check-in and check-out procedures
  • Provide information about lodge amenities and community resources
  • Coordinate transportation and EMPOWER Program services and schedules
  • Respond to guest requests, concerns, and emergencies
  • Maintain organized front desk area and accurate guest records
  • Monitor lobby security and implement safety protocols

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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