AMERICAN CANCER SOCIETY logo

AMERICAN CANCER SOCIETY

Concierge, Hope Lodge

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Type:
Hourly
Rate:
Exact $18.59
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Paid Time Off
Medical insurance
Dental Insurance
Retirement benefits
wellness programs
Professional Development

Job Description

The American Cancer Society (ACS) is a nationwide, community-based voluntary health organization dedicated to eliminating cancer as a major health problem. ACS is known for its commitment to saving lives, celebrating lives, and leading the fight for a world without cancer. With an extensive network of 1.3 million volunteers and dedicated staff, ACS makes a profound impact on communities across the United States by providing support, education, and research funding to improve cancer prevention, detection, treatment, and patient care. The organization fosters a diverse and inclusive work environment, encouraging people from all backgrounds to collaborate in driving its noble mission... Show More

Job Requirements

  • High school diploma or equivalent
  • minimum 1 year of customer service experience
  • ability to work flexible hours including weekends
  • strong communication and interpersonal skills
  • proficiency in Microsoft Office and multi-line phone systems
  • ability to work independently and multitask
  • excellent customer service and problem-solving skills

Job Qualifications

  • High school diploma or equivalent
  • additional education or training in hospitality management or customer service is a plus
  • previous experience in hospitality, guest services, or a related field is preferred
  • minimum 1 year of customer service experience
  • strong communication and interpersonal skills
  • ability to work independently and multitask
  • proficiency in Microsoft Office and multi-line phone systems
  • excellent customer service and problem-solving skills
  • ability to work flexible hours including evenings and weekends

Job Duties

  • Greet guests and manage check-in and check-out procedures
  • provide information about lodge amenities and community resources
  • coordinate transportation and EMPOWER Program services and schedules
  • respond to guest requests, concerns, and emergencies
  • maintain organized front desk area and accurate guest records
  • monitor lobby security and implement safety protocols

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Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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