Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $18.59
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Paid Time Off
Medical insurance
Dental Insurance
Retirement benefits
wellness programs
Professional Development
Job Description
The American Cancer Society is a nationwide, community-based voluntary health organization dedicated to eliminating cancer as a major health problem. They play a crucial role in funding cancer research, providing patient services, early detection, treatment information and support, and educating the public about cancer prevention and healthy lifestyles. With a dedicated team of employees and over 1.3 million volunteers, the organization is committed to making a difference in communities across the country by raising awareness and advancing cancer treatment and research.
This role is for a Concierge who will be the first point of contact for guests at the Am... Show More
This role is for a Concierge who will be the first point of contact for guests at the Am... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 1 year of customer service experience
- Ability to work flexible hours including evenings or weekends
- Strong communication and interpersonal skills
- Proficiency in Microsoft Office and multi-line phone systems
- Ability to work independently and multitask
- Physical endurance for standing and walking for extended periods
- Ability to lift and carry luggage or packages occasionally
- Willingness to perform manual tasks such as opening doors for guests
- Ability to handle fast-paced environment demands
Job Qualifications
- High school diploma or equivalent
- Additional education or training in hospitality management or customer service is a plus
- Previous experience in hospitality, guest services, or a related field is preferred
- Minimum 1 year of customer service experience
- Strong communication and interpersonal skills
- Ability to work independently and multitask
- Proficiency in Microsoft Office and multi-line phone systems
- Excellent customer service and problem-solving skills
- Ability to work flexible hours including evenings and weekends
Job Duties
- Greet guests and manage check-in and check-out procedures
- Provide information about lodge amenities and community resources
- Coordinate transportation and EMPOWER Program services and schedules
- Respond to guest requests, concerns, and emergencies
- Maintain organized front desk area and accurate guest records
- Monitor lobby security and implement safety protocols
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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