Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $19.54
Work Schedule
Weekend Shifts
Fixed Shifts
Benefits
Paid Time Off
Medical insurance
Dental Insurance
Retirement benefits
wellness programs
Professional Development
Job Description
The American Cancer Society (ACS) is a nationwide community-based voluntary health organization dedicated to eliminating cancer as a major health problem. Founded with a mission to save lives, celebrate lives, and lead the fight for a world without cancer, ACS has grown to be a pivotal force in cancer research, education, advocacy, and patient services. With the collaborative efforts of 1.3 million volunteers and dedicated employees, the organization continuously raises the bar in cancer care and support services to communities across the United States. ACS fosters a diverse and inclusive work culture that welcomes a wide range of backgrounds and... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 1 year of customer service experience
- Ability to work flexible hours including evenings and weekends
- Strong communication and interpersonal skills
- Ability to work independently and multitask
- Proficiency in Microsoft Office and multi-line phone systems
- Excellent customer service and problem-solving skills
Job Qualifications
- High school diploma or equivalent
- Additional education or training in hospitality management or customer service is a plus
- Previous experience in hospitality, guest services, or a related field is preferred
- Minimum 1 year of customer service experience
- Strong communication and interpersonal skills
- Ability to work independently and multitask
- Proficiency in Microsoft Office and multi-line phone systems
- Excellent customer service and problem-solving skills
- Ability to work flexible hours including evenings and weekends
Job Duties
- Greet guests and manage check-in and check-out procedures
- Provide information about lodge amenities and community resources
- Coordinate transportation and EMPOWER Program services and schedules
- Respond to guest requests, concerns, and emergencies
- Maintain organized front desk area and accurate guest records
- Monitor lobby security and implement safety protocols
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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