Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $20.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Paid Time Off
Medical insurance
Dental Insurance
Retirement Plan
wellness programs
Professional Development
shift differential pay
Job Description
The American Cancer Society is a nationwide voluntary health organization dedicated to eliminating cancer as a major health problem. Established with a mission to save lives and create a world with less cancer and more birthdays, the society relies on a robust team of employees and 1.3 million volunteers who bring diverse backgrounds, experiences, and talents to their lifesaving work. Together, they focus on research, education, advocacy, and providing support to cancer patients and their families. The society values a culture of inclusion and strives to serve communities by raising the bar every day, contributing to the collective effort to... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 1 year of customer service experience
- Ability to work flexible hours including evenings and weekends
- Strong communication and interpersonal skills
- Proficiency in Microsoft Office and multi-line phone systems
- Ability to work independently and multitask
- Must be able to stand for extended periods and lift luggage or packages occasionally
- Must be able to handle physical demands of a fast-paced environment
- Minimal travel required
Job Qualifications
- High School Diploma or equivalent
- Additional education or training in hospitality management or customer service is a plus
- Previous experience in hospitality, guest services, or a related field is preferred
- Minimum 1 year of customer service experience
- Strong communication and interpersonal skills
- Ability to work independently and multitask
- Proficiency in Microsoft Office and multi-line phone systems
- Excellent customer service and problem-solving skills
- Ability to work flexible hours including evenings and weekends
Job Duties
- Greet guests and manage check-in and check-out procedures
- Provide information about lodge amenities and community resources
- Coordinate transportation and EMPOWER Program services and schedules
- Respond to guest requests, concerns, and emergencies
- Maintain organized front desk area and accurate guest records
- Monitor lobby security and implement safety protocols
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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