Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $18.59
Work Schedule
Day Shifts
Weekend Shifts
Fixed Shifts
Benefits
Paid Time Off
Medical insurance
Dental Insurance
Retirement Plan
wellness programs
Professional development programs
Job Description
The American Cancer Society is a nationwide voluntary health organization dedicated to eliminating cancer as a major health problem. With a mission deeply rooted in research, education, advocacy, and service, the Society supports patients, survivors, and their families through every stage of their cancer journey. Employing a diverse workforce alongside 1.3 million dedicated volunteers, the American Cancer Society is committed to raising the standard of cancer care and resources. This well-established nonprofit focuses on fostering inclusivity and collaboration to better meet the needs of the communities they serve across the United States. As a leader in cancer research and patient... Show More
Job Requirements
- High school diploma or equivalent
- minimum 1 year of customer service experience
- strong communication and interpersonal skills
- ability to work independently and multitask
- proficiency in Microsoft Office and multi-line phone systems
- excellent customer service and problem-solving skills
- ability to work flexible hours including evenings and weekends
- minimal travel required
- physical ability to stand and walk for extended periods
- ability to lift and move luggage and packages
- manual dexterity for guest assistance tasks
- capability to manage fast-paced work environment demands
Job Qualifications
- High School Diploma or Equivalent
- additional education or training in hospitality management or customer service is a plus
- previous experience in hospitality, guest services, or related field is preferred
- minimum 1 year of customer service experience
- strong communication and interpersonal skills
- ability to work independently and multitask
- proficiency in Microsoft Office and multi-line phone systems
- excellent customer service and problem-solving skills
- ability to work flexible hours including evenings and weekends
Job Duties
- Greet guests and manage check-in and check-out procedures
- provide information about lodge amenities and community resources
- coordinate transportation and EMPOWER Program services and schedules
- respond to guest requests, concerns, and emergencies
- maintain organized front desk area and accurate guest records
- monitor lobby security and implement safety protocols
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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