Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $20.00
Work Schedule
Fixed Shifts
Benefits
Paid Time Off
Medical insurance
Dental Insurance
Retirement Plan
wellness programs
Professional Development
Job Description
The American Cancer Society (ACS) is a nationwide, community-based voluntary health organization dedicated to eliminating cancer as a major health problem. With a rich history of research, education, advocacy, and patient services, ACS stands as a leader in the fight against cancer. The organization harnesses the passion and expertise of its employees and 1.3 million volunteers who work tirelessly toward a world free from cancer. Incorporating diverse backgrounds and experiences within its workforce, ACS strives to better serve varied communities and provide support where it is most needed. The commitment of the American Cancer Society extends beyond just battling disease;... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 1 year of customer service experience
- Ability to work flexible hours including evenings and weekends
- Strong communication and interpersonal skills
- Proficiency in Microsoft Office and multi-line phone systems
- Ability to work independently and multitask
Job Qualifications
- High school diploma or equivalent
- Additional education or training in hospitality management or customer service is a plus
- Previous experience in hospitality, guest services, or a related field is preferred
- Minimum 1 year of customer service experience
- Strong communication and interpersonal skills
- Ability to work independently and multitask
- Proficiency in Microsoft Office and multi-line phone systems
- Excellent customer service and problem-solving skills
- Ability to work flexible hours including evenings and weekends
Job Duties
- Greet guests and manage check-in and check-out procedures
- Provide information about lodge amenities and community resources
- Coordinate transportation and EMPOWER Program services and schedules
- Respond to guest requests, concerns, and emergencies
- Maintain organized front desk area and accurate guest records
- Monitor lobby security and implement safety protocols
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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