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ZRS Management logo

Concierge - High Rise

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $15.25 - $19.75
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Work Schedule

Standard Hours
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Benefits

diversity and inclusion

Job Description

ZRS Management is a leading property management company specializing in delivering exceptional residential living experiences. Focused on managing high-quality communities, ZRS Management prides itself on its commitment to customer service, innovation, and community engagement. With a strong reputation in the industry, the company implements comprehensive management solutions tailored to meet the unique needs of residents and property owners alike. ZRS Management's approach blends professional management with personalized service to create welcoming environments where residents feel valued and supported. Their portfolio includes a diverse range of residential properties, each managed with an emphasis on resident satisfaction, operational excellence, and community involvement.Show More

Job Requirements

  • strong professionalism, communication and people skills
  • good sales skills
  • excellent computer skills
  • verbal, math and reasoning skills
  • strong interpersonal and organization skills
  • attention to detail
  • knowledge of internet, email and social media as it pertains to marketing of community
  • able to read and write in English language in a professional manner
  • team oriented with ability to work independently on occasion
  • well organized with ability to prioritize and multi-task
  • ability to handle stressful, urgent, diverse situations in a calm and reasonable manner
  • ability to use and apply common sense understanding and use good judgment

Job Qualifications

  • high school diploma or equivalent

Job Duties

  • maintaining the ZRS MANAGEMENT-trained greeting to all prospective residents with an introduction of services offered by the concierge
  • build and maintain a strong rapport with all residents
  • assist in increasing resident retention by acting as social director for the community including the planning, implementation, and set up of all functions
  • coordinate monthly newsletter with approval of property manager
  • reservations of the VIP suite and clubroom and the stocking of all goods needed for both areas
  • maintain a good rapport with businesses to achieve benefits for concierge services and referrals
  • be available to assist leasing consultants
  • offer referrals, arrangements for events and other personal needs, full knowledge of government services, and to provide miscellaneous supplies to residents such as stamps, office supplies, maps
  • be available to assist leasing consultant with service request callbacks
  • delivery of packages, express mail, floral arrangements and so forth to residents
  • understand the market by visiting all competitors and reviewing monthly competitor advertising
  • comply with fair housing policies in relation to all prospective residents and current residents
  • participate in industry related functions such as monthly dinner meetings
  • attend ZRS MANAGEMENT training seminars that are recommended by property manager
  • comply with fair housing requirements and laws
  • involve light travel for training and education seminars

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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