Concierge Healthcare Support Associate

Job Overview

briefcase

Employment Type

Hourly
Full-time
clock

Compensation

Type:
Hourly
Rate:
Range $25.00 - $26.00
clock

Work Schedule

Standard Hours
diamond

Benefits

Full hands-on training
Experience in professional clinical setting
Skills development for advanced patient care roles
Supportive team environment
competitive hourly wage
equal opportunity employment
Career growth opportunities

Job Description

Serenity Mental Health Centers is a compassionate and dedicated healthcare provider focusing on mental health services to support individuals in their healing journeys. Established with the mission to foster recovery and wellness, Serenity provides an inviting and professional environment where patients receive personalized care tailored to their unique needs. As a leader in mental health care, Serenity Mental Health Centers emphasizes community support, evidence-based treatment methods, and a positive work culture for its employees. The organization understands that healthcare is not only about treatments and procedures but also about the human connection and empathy extended to every patient.
Show More

Job Requirements

  • High school diploma or equivalent
  • No prior healthcare experience required
  • Previous experience in customer service, retail, or hospitality preferred
  • Ability to communicate clearly and empathetically
  • Capability to handle confidential patient information responsibly
  • Must be dependable and punctual
  • Ability to follow training and clinic protocols effectively

Job Qualifications

  • Strong customer service background
  • Excellent communication and interpersonal skills
  • Ability to show empathy and create positive patient interactions
  • Organized and dependable work ethics
  • Willingness to learn new skills
  • Basic computer literacy
  • Ability to work well within a team environment

Job Duties

  • Greet every patient with a personalized experience
  • Gather and update patient information accurately
  • Complete patient assessments before appointments
  • Support patients throughout their healing journey
  • Perform Transcranial Magnetic Stimulation (TMS) treatments
  • Engage patients in positivity work, goal setting, and life skills development
  • Support clinic management and cover various clinic roles

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location