Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $19.25
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
403(b) Retirement Plan
free on-campus parking
onsite fitness center
Job Description
Miami Jewish Health is one of the largest and most respected providers of healthcare and living options for aging adults in the Southeastern United States. Located in a tranquil 20-plus-acre community just north of mid-town Miami, Cypen Towers offers both independent and assisted living facilities designed to meet the unique needs of seniors. Miami Jewish Health is dedicated to providing expert care along with an array of services that support the physical, emotional, and social well-being of its residents. These services include nutritious meals, housekeeping, engaging activities, healthcare services, security, and much more to ensure a comfortable and safe environment... Show More
Job Requirements
- High school diploma preferred
- minimum of 3 years in a customer-oriented position preferably in healthcare
- bilingual English/Spanish highly preferred
- ability to communicate clearly in English
- strong interpersonal skills
- ability to remain calm and act appropriately in unusual circumstances
- adherence to professional standards and confidentiality
- ability to participate in meetings and in-services
- commitment to a safe working environment
Job Qualifications
- High school diploma preferred
- minimum of 3 years in a customer-oriented position, preferably in a healthcare setting
- bilingual in English and Spanish highly preferred
- excellent communication skills
- strong customer service orientation
- ability to multitask effectively
- proficiency in clerical and administrative support tasks
Job Duties
- Greet all visitors and provide assistance as needed
- provide concierge service to residents, families, and guests and arrange or coordinate any services needed
- answer incoming calls and direct calls or inquiries to the appropriate department or individual with excellent customer service skills
- take and distribute messages, provide information on services, and answer inquiries about community events
- maintain an ample supply of materials to be distributed upon request
- provide service recovery as necessary to residents and families according to established guidelines
- communicate concerns about resident status, needs, or adjustment reactions to Nurse Manager and support departments
- ensure resident records are up to date including photographs
- perform tours for guests as requested
- perform clerical or administrative support as requested
- attend department meetings and in-services as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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