American House Senior Living Communities logo

Concierge- Haslett, MI - Part Time

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $14.00 - $17.00
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Paid Time Off
Flexible Schedule
employee discount
Training and Development
supportive work environment

Job Description

American House Senior Living Communities is a well-established provider of senior housing, founded in 1979. With a vision to offer high-quality, affordable housing options for retirees and their families, American House has been a leader in the senior living industry for nearly four decades. Over this time, the company has expanded its reach to serve residents across a number of senior housing communities. The core mission of American House Senior Living Communities is to enrich the lives of its residents by providing an environment that promotes meaningful relationships and compassionate care. The organization aims to continuously innovate within the senior... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in customer service or administrative roles preferred
  • Ability to work part-time nights and weekends
  • Proficiency in word processing, spreadsheets, and email
  • Strong communication and interpersonal skills
  • Ability to respond promptly to emergencies
  • Ability to perform physical tasks such as standing, walking, lifting, and bending during shift

Job Qualifications

  • High school diploma or equivalent
  • Excellent communication and interpersonal skills
  • Proficiency in word processing and spreadsheet software
  • Ability to handle multiple tasks and prioritize effectively
  • Experience in customer service or administrative roles preferred
  • Knowledge of emergency procedures and protocols
  • Ability to work independently and as part of a team
  • Basic knowledge of BILD sales system preferred

Job Duties

  • Ensure the highest quality of customer service is available for our residents
  • Answers a multiline telephone, screens and directs calls
  • Greets guests and residents entering the building and may direct to correct destination
  • Respond and address any resident concerns which arise during shift
  • Provides general administrative and clerical support
  • Schedules appointments
  • Receive and sort mail and deliveries
  • Must be proficient in word processing, spreadsheets, and email
  • Responsible for carrying out any emergency procedures required during shift
  • Responsible to be knowledgeable and successful using the BILD sales system
  • Responsible for running or overseeing weekend activities
  • Notifies Executive Director of emergency situations
  • Notes areas or articles in need of repair and reports to Assistant Director
  • Other duties as assigned by Executive Director

Job Qualifications

Experience

No experience required

Job Location

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