Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $20.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
competitive pay
Time Off - PTO and Sick Pay
Annual Education Scholarship
Professional Development Scholarship
Tuition Reimbursement
Mentorship Program
Internships
Medical insurance
Dental Insurance
vision coverage
Medical FSA
Dependent care FSA
free onsite medical clinic
Free Employee Meals
Free golf access
Free tennis access
Rosetta Stone
Matching Retirement 401K Plan
Retail Discounts
Pet insurance
employee uniforms provided
Job Description
Desert Mountain Club is recognized as one of the top 10 and largest private country clubs in North America, offering an unparalleled experience to its members and their guests. Nestled in the elevated foothills of the Sonoran Desert in North Scottsdale, Arizona, this exclusive club spans over 8,000 acres featuring seven signature golf courses—six designed by Jack Nicklaus and a par 54 championship course—alongside seven distinctive clubhouses that each boast unique restaurants and banquet facilities. Members also enjoy access to an award-winning spa and fitness center, spectacular swim and tennis facilities, and numerous hiking and biking trails, all nestled within... Show More
Job Requirements
- Minimum of high school diploma or equivalent
- At least 2 years of relevant customer service experience
- Proficiency in Microsoft Excel and reservation software
- Strong knowledge of the Scottsdale and Phoenix area
- Notary Public Certification or willingness to obtain after hire
- Ability to work days, evenings, weekends, and holidays
- Ability to sit for most of the shift
- Ability to lift or move up to 25 pounds occasionally
- Ability to walk between parking and clubhouse
Job Qualifications
- Minimum of 2 years of customer service experience
- Proficiency in Microsoft Excel
- Experience navigating reservation software
- Background in hotels, resorts or clubs
- Strong knowledge of the Scottsdale and Phoenix area
- Outgoing, friendly, and professional demeanor
- Ability to deliver excellence in customer service
- Notary Public Certification (can be obtained upon hire)
Job Duties
- Greet members, guests, clients, and other visitors upon entering the clubhouse ensuring complete member satisfaction and exceptional service
- Answer incoming calls in accordance to Desert Mountain Service Standards
- Stay abreast and promote all upcoming events and activities at the Clubhouses and throughout the valley
- Maintain most current copy of the Master Event Guide and spreadsheet of off-site scheduled activities
- Provide members with the preferred vendor rolodex listing upon special request
- Handle reservations for all dinner, activities and events that are accepting reservations on the member website
- Maintain Lost and Found for the membership
- Coordinate transportation, road trip and hotel arrangements for members and guests upon request including assistance with boarding passes
- Plan special activities and day trips for members and their guests upon request
- Purchase tickets for theater, sports events, musicals, etc. through local broker or Ticketmaster
- Assist with check-ins during special club activities
- Assist members with shipping needs via UPS, FedEx or USPS
- Notarize documents in accordance with State regulations
- Perform other duties as assigned by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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