Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.50 - $18.75
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
Employee assistance program
flexible schedule
Job Description
The hiring establishment for the Concierge position is a community-focused organization dedicated to providing exceptional support and service to its residents. This community is likely part of a senior living or assisted living facility given the emphasis on understanding the aging process and challenges seniors face. Their mission revolves around enhancing the well-being, comfort, and overall experience of residents by fostering a welcoming and supportive atmosphere for both residents and visitors. This organization values professionalism, clear communication, and a personable approach by all its team members, creating an environment that feels like home, while offering convenience and safety. The environment... Show More
Job Requirements
- High school diploma or general education degree (GED)
- Ability to clearly communicate in English
- Effective response skills to questions from various stakeholders
- Problem-solving and conflict resolution abilities
- Proficiency with general computer skills and Microsoft Office Applications
- Appreciation of seniors and knowledge about aging process
- Professional and friendly demeanor at all times
Job Qualifications
- High school diploma or general education degree (GED)
- Ability to clearly communicate with residents, employees, resident families, and visitors in English
- Ability to effectively respond to questions from employees, managers, clients, customers, and the general public
- Ability to identify problems and use problem-solving and conflict resolution skills
- Must possess general computer skills and be familiar with Microsoft Office Applications
- Must possess a general appreciation of seniors and an understanding of the aging process
- Professional appearance at all times and friendly interaction with others
Job Duties
- Answer incoming telephone calls
- Greet visitors as they enter the community
- Assist in the maintenance of files
- Schedule car and bus for resident use
- Schedule salon appointments
- Prepare maintenance work orders and ensure prompt delivery
- Answer residents' requests for sundry items and ensure prompt delivery and accurate accounting
- Maintain supply of greeting cards and stamps for resident use and ensure accurate accounting
- Locate staff to perform valet service for residents as needed
- Monitor security cameras as first-responder to resident's Emergency Response System
- Perform other tasks as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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