Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.50 - $19.75
Work Schedule
Standard Hours
Benefits
Health Insurance
retirement plans
Paid Time Off
On-site wellness programs
Local discounts
Employee rates on hotel stays
ongoing training and development
Job Description
Pyramid Global Hospitality is a renowned hospitality company that places a strong emphasis on its employees by fostering a supportive, inclusive, and diverse work environment. With a global presence spanning over 230 properties, the company is committed to a People First culture, which drives its approach to employee development, benefits, and meaningful relationship-building. At Pyramid Global Hospitality, employee wellbeing, growth, and development are prioritized through comprehensive health insurance, retirement plans, paid time off, and unique perks such as on-site wellness programs, local discounts, and special employee rates on hotel stays. Additionally, the company invests heavily in ongoing training and development... Show More
Job Requirements
- High school diploma or GED
- Vast knowledge of the local area and public relations skills, preferred
- Concierge and leadership experience, preferred
Job Qualifications
- High school diploma or GED
- Vast knowledge of the local area and public relations skills, preferred
- Concierge and leadership experience, preferred
Job Duties
- Maintain an up-to-date knowledge of all hotel meetings, events, and functions
- Greet guests in an appropriate manner and offer to assist with their needs
- Answer telephone calls for specific services and dispatch the appropriate associates to respond to the guest's request
- Coordinate completion of these services to ensure a positive guest experience
- Assist guest with making arrangements to visit points of interest, attractions, museums, and parks in a timely and appropriate manner
- Upselling
- Assist guest with making restaurant recommendations and reservations
- Assist in controlling the flow of activity in the lobby area
- Demonstrate commitment to making a conscientious effort to eliminate or reduce the risk of injury to guests and associates, and know the correct action to take in the event of an emergency and act appropriately
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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