Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $19.25
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid Time Off
Paid holidays
401(k) Plan
Employee assistance program
accident insurance
Job Description
TerraBella Senior Living is a distinguished operator with a portfolio of over 30 communities across the Carolinas, Virginia, Kentucky, Georgia, and Tennessee. As a leader in the senior living industry, TerraBella offers a broad range of amenity-rich communities that provide high-quality care and lifestyle-focused environments. Their offerings span various levels of senior care including Active Independent Living, Assisted Living, Memory Care, and short-term Respite Care. Each community is designed to support seniors with tailored services that promote comfort, dignity, and independence, ensuring that residents experience an enriched quality of life. With more than 2200 units under management, TerraBella Senior Living... Show More
Job Requirements
- High school diploma or general education degree (GED) preferred
- one to three years customer service experience and/or training
- or equivalent combination of education and experience
Job Qualifications
- High school diploma or general education degree (GED) preferred
- one to three years customer service experience and/or training
- or equivalent combination of education and experience
Job Duties
- Carries out telephone answering and reception duties as required
- takes complete messages with pertinent information and communicates messages to the intended recipient
- greets residents and visitors
- answers inquiries and gives directions
- collates brochures for the marketing department
- prepares meal tickets for team members and family members
- tallies meal count sheets for the dining staff
- updates the resident phone list and roster and move-in and move-out register daily
- manages appointments for residents and family members such as hairdresser and transportation
- maintains and keeps desk and entry area neat and organized
- organizes and distributes mail to residents, Executive Director and Department Coordinators
- maintains resident forms for miscellaneous credits
- maintains adherence to all company personnel policies and established operating policies and procedures
- performs other duties as assigned
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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