J W Marriott logo

J W Marriott

Concierge - Full Time

Job Overview

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Compensation

Type:
Hourly
Rate:
Exact $18.00
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Employee assistance program

Job Description

JW Marriott is a renowned luxury hotel brand recognized worldwide for its dedication to exceptional guest experiences and superior service standards. As part of the prestigious Marriott International family, JW Marriott hotels offer elegant accommodations, top-of-the-line amenities, and personalized services aimed at providing guests with comfort and luxury. The company is committed to fostering a welcoming environment for employees and guests alike, emphasizing teamwork, integrity, and excellence in all operations. The JW Marriott brand is known for creating memorable stays by going above and beyond in guest care, consistently exceeding expectations and building strong brand loyalty.

The Concier... Show More

Job Requirements

  • Must possess a high school diploma or GED
  • Minimum two years college education preferred
  • Must have a minimum of one years experience in a service-oriented job
  • Must possess basic computer skills to include Word, Excel, Internet and e-mail
  • Must be knowledgeable of surrounding area in order to recommend activities
  • Must be literate and able to communicate in English
  • Health Card and TAM Card

Job Qualifications

  • Must be literate and able to communicate in English
  • Must possess a high school diploma or GED
  • Minimum two years college education preferred
  • Must have a minimum of one years experience in a service-oriented job
  • Must possess basic computer skills to include Word, Excel, Internet and e-mail
  • Must be knowledgeable of surrounding area in order to recommend activities
  • Excellent customer service skills and telephone etiquette

Job Duties

  • Handle and assist guest requests and questions in a timely and efficient manner
  • Frequently assist with transportation and show bookings
  • Review daily events
  • Answer phone calls in a pleasant and helpful manner
  • Maintain an accurate log of all guest requests
  • Maintain Business Center tasks
  • Make reservations and book off-site activities (jeep tours, ballooning, horseback riding, show tickets, etc.)
  • Perform all job-related duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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