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Concierge - Full Time

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $16.00 - $17.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
Paid Time Off
Professional development opportunities
Employee assistance program
Retirement Plan

Job Description

Windsor at Celebration is a premier senior living community dedicated to providing exceptional care and hospitality to its residents. As part of LCS (Life Care Services), Windsor at Celebration embraces a culture of hospitality that focuses on creating meaningful experiences for seniors and their families. The community upholds the LCS Hospitality Promises, ensuring warmth, respect, attentiveness, accountability, professionalism, and welcoming service in every interaction. Employees are encouraged to greet residents and guests by name with a smile, listen actively, anticipate needs, and maintain a professional demeanor at all times. This strong commitment to outstanding service defines the community's identity and... Show More

Job Requirements

  • High school diploma or general education degree (GED)
  • Familiarity with Microsoft Office Suite products
  • Must demonstrate excellent telephone communication skills
  • Ability to provide outstanding customer service
  • Strong interpersonal skills
  • Availability to work full-time shifts from 7:00 am to 3:00 pm

Job Qualifications

  • High school diploma or general education degree (GED)
  • Familiarity with Microsoft Office Suite products
  • Excellent telephone communication skills
  • Strong customer service orientation
  • Ability to handle difficult situations with professionalism and tact

Job Duties

  • Provide ongoing telephone coverage
  • Solve issues presented by residents, guests, vendors, and suppliers to meet organizational and individual needs
  • Accept delivery packages, document receipt in log book, and notify resident of delivery
  • Prepare maintenance work orders as requested by residents and staff
  • Assist the Business Office Manager with projects and assignments

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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