Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $20.00
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
401K Matching
Childcare assistance
eldercare assistance
flexible spending accounts
education loan assistance
Financial services
legal services
Team member discounts
Health and wellness resources
Job Description
MBK Senior Living is a distinguished senior living organization committed to providing outstanding care and creating meaningful experiences for its residents. With over 30 years of experience, MBK Senior Living operates 35 communities offering Independent Living, Assisted Living, and Memory Care services throughout the Western United States. Recognized as one of the Top 50 "Best Workplaces in Aging Services" by Fortune magazine and certified as a "Great Place to Work" by the Great Place to Work Institute since 2017, MBK Senior Living fosters a culture centered around the Japanese concept of Yoi Shigoto, meaning "good, quality work." This philosophy underscores... Show More
Job Requirements
- High school diploma or GED
- Age over 18 years
- Background clearance as required by government regulations
- Negative TB test results
- Excellent communication skills including ability to speak, write, and read English
- Ability to operate computer and necessary software programs including word, email, excel, scanners, copiers, and fax machines
- Ability to maintain professionalism at all times with other team members, residents, family members, and visitors
- Follow all grooming and dress standards to present the best image
Job Qualifications
- High school diploma or GED
- Excellent communication skills including ability to speak, write, and read English
- Ability to operate computers and necessary software programs such as word processing, email, and spreadsheets
- Professional demeanor with team members, residents, family members, and visitors
- Strong organizational and multitasking skills
- Ability to follow all grooming and dress standards
- Experience in customer service or administrative roles preferred
Job Duties
- Arrive to work on time and prepared for your shift
- Maintain a neat and professional appearance keeping the front entrance, lobby, and reception areas clean and organized
- Ensure all people who come in contact with are welcomed warmly by standing to greet and offering assistance
- Answer telephones within three rings using a professional and courteous voice following the designated script
- Transfer incoming calls or take and deliver appropriate messages
- Monitor all visitors, request sign-in and sign-out, report suspicious activity to the supervisor
- Sort and distribute incoming mail
- Accept and report residents' special requests
- Maintain community lost and found
- Order and replenish administrative supplies as necessary
- Follow all safety standards when operating office equipment
- Support department heads and Executive Directors in administrative functions
- Maintain and check off meal attendance tracking form alerting staff of needed room services or residents who have not yet attended meals
- Display a positive and professional image through actions and dress
- Encourage teamwork through open communication with team members
- Perform other duties as assigned by the front desk supervisor or executive director
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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