Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $19.00
Work Schedule
Night Shifts
Benefits
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
Life insurance
Employee assistance program
Free Employee Meals
spa and fitness facilities
Job Description
Grand Living is an innovative and rapidly growing leader in the senior hospitality industry, dedicated to transforming the way generations embrace life. Established with a vision to offer distinctive senior living communities, Grand Living has evolved into a renowned brand recognized for its exceptional residences that blend luxury-inspired amenities with unparalleled service. The company’s communities feature elegant apartments, exquisite décor, and design excellence, all meticulously crafted to provide an extraordinary living experience for seniors. At Grand Living, the true luxury lies not just in the physical environment, but in the people who serve with dedication and heartfelt commitment to delivering... Show More
Job Requirements
- high school diploma or GED required
- customer service experience in senior housing preferred
- ability to read, write and understand English
- ability to stand, walk, climb stairs, crouch, bend, stoop, reach, grasp, push, pull and work continuously without extended sitting
- ability to lift or carry up to 20 pounds and push or pull carts up to 50 pounds
- availability to work night shift from 11:00 pm to 7:30 am
Job Qualifications
- high school diploma or GED
- customer service experience in senior housing preferred
- ability to read, write, and understand English for clear communication
- strong interpersonal skills for resident and team interaction
- ability to follow community standards and procedures
- comfortable working independently during overnight hours
Job Duties
- serve as the first point of contact for residents and guests
- perform clerical tasks such as managing correspondence and phone calls
- coordinate activities and manage requests within the community
- interact with residents, family members, visitors, and team members in a courteous and professional manner
- support administrative needs under the direction of the Business Office Manager
- ensure high levels of resident satisfaction through the delivery of The Sterling Touch® service
- maintain community standards, procedures, and philosophy in all duties
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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