Job Overview
Employment Type
Temporary
Part-time
Compensation
Type:
Hourly
Rate:
Exact $16.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Employee assistance program
Professional development opportunities
Great Place to Work certification
Job Description
Artis Senior Living is a respected leader in providing high-quality senior living experiences, specializing in communities that support individuals living with dementia. The organization is dedicated to creating environments where residents not only receive care but live with purpose, belonging, and joy. Rooted in the mission of "Honoring Yesterday & Celebrating Today," Artis Senior Living fosters compassionate, innovative care practices that preserve the dignity and identity of each resident. The company takes pride in its culture of thoughtfulness, safety, and support, which is affirmed by its status as a Great Place to Work Certified employer. Joining Artis Senior Living means... Show More
Job Requirements
- Must possess a high school diploma or equivalent
- Availability to work one weekend a month from 11 am to 7 pm and fill in as needed
- Must be able to work at least two holidays a year
- Strong organizational skills
- Ability to respond to telephone inquiries promptly
- Professional presentation and communication skills
- Ability to maintain confidentiality and follow safety protocols
Job Qualifications
- Must possess a high school diploma or equivalent
- Experience in customer service or front desk roles preferred
- Strong communication and interpersonal skills
- Ability to manage multiple tasks efficiently
- Basic knowledge of office administration and telephone systems
- Proficiency in handling confidential information
- Ability to work independently and as part of a team
- Familiarity with safety and infection prevention protocols
Job Duties
- Respond to residents' and family members' questions and concerns and share important information with the Director, Business Services and Executive Director or other supervisor as appropriate
- Greet and direct all visitors in a professional and helpful manner
- Answer all incoming calls within three rings and triage inquiries, transfer calls or take messages as necessary
- Monitor and maintain all business office areas for cleanliness, including community entrance, front lobby, conference rooms, beverage stations, and administrative restroom
- Organize incoming mail and ensure that it is distributed to the appropriate person
- Assist in telephone inquiries in the absence of an immediately available Marketing person in obtaining information from inquiry including at minimum call back information
- Provide administrative support to the Marketing team, including but not limited to: process move-in paperwork, assist with prospective resident tours if needed, order marketing collateral, etc
- Maintain the community resource information library, directory, and collateral, to route residents and/or their families to available services both in-house and in the general vicinity
- Observe community policies and procedures regarding resident and team member safety, attendance, timeliness, house rules, teamwork, and resident service
- Maintain professionalism and resident confidentiality at all times
- Adhere to all Infection Prevention, OSHA, fire, and safety regulations at all times, to ensure the safety and well-being of all residents and team members
- Perform all other duties as requested
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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