Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Exact $19.00
Work Schedule
Weekend Shifts
Fixed Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
Job Description
Artis Senior Living is a leading provider of senior living communities dedicated to enriching the lives of individuals living with dementia. Committed to honoring the past while celebrating the present, Artis offers an environment where residents experience purpose, belonging, and joy every day. As a Great Place to Work Certified company, Artis values its team members by fostering a culture that is safe, supportive, and inspiring, encouraging personal and professional growth within a such a caring and dynamic environment. Artis Senior Living is known for its compassionate approach and innovative services tailored specifically to meet the unique needs of seniors... Show More
Job Requirements
- Must possess a high school diploma or equivalent
- Part-time availability for 11am-7:30pm shift on Sundays, Tuesdays, and Wednesdays
- Ability to work on holidays as required
- Excellent verbal and written communication skills
- Strong organizational and multitasking abilities
- Ability to maintain professionalism under pressure
- Commitment to safety and adherence to community policies
- Ability to provide exceptional customer service
- Reliable and punctual
- Respect for resident confidentiality and privacy
Job Qualifications
- Must possess a high school diploma or equivalent
- Previous experience in reception or administrative support preferred
- Strong communication and interpersonal skills
- Ability to handle phone inquiries promptly and professionally
- Knowledge of office organization and cleanliness standards
- Ability to maintain confidentiality and professionalism
- Ability to work well within a team environment
- Basic proficiency with office software and administrative tools
Job Duties
- Respond to residents' and family members' questions and concerns and share important information with the Director, Business Services and Executive Director or other supervisor as appropriate
- Greet and direct all visitors in a professional and helpful manner
- Answer all incoming calls within three rings and triage inquiries, transfer calls or take messages as necessary
- Monitor and maintain all business office areas for cleanliness, including community entrance, front lobby, conference rooms, beverage stations, and administrative restroom
- Organize incoming mail and ensure that it is distributed to the appropriate person
- Assist in telephone inquiries in the absence of an immediately available Marketing person in obtaining information from inquiry including at minimum call back information
- Provide administrative support to the Marketing team, including but not limited to: process move-in paperwork, assist with prospective resident tours if needed, order marketing collateral, etc
- Maintain the community resource information library, directory, and collateral, to route residents and/or their families to available services both in-house and in the general vicinity
- Observe community policies and procedures regarding resident and team member safety, attendance, timeliness, house rules, teamwork, and resident service
- Maintain professionalism and resident confidentiality at all times
- Adhere to all Infection Prevention, OSHA, fire, and safety regulations at all times, to ensure the safety and well-being of all residents and team members
- Perform all other duties as requested
Job Qualifications
Experience
No experience required
Job Location
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