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Planned

Concierge Front Desk (Full Time)

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Type:
Hourly
Rate:
Exact $17.00
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Work Schedule

Weekend Shifts
Fixed Shifts
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Benefits

Medical
Dental
Vision
Ancillary benefits
401k with employer match

Job Description

Planned Companies is a distinguished property management and lifestyle services provider based in Philadelphia, PA, dedicated to enhancing the living experience of tenants, guests, and vendors within the properties it manages. With a commitment to exceptional customer service and safety, Planned Companies emphasizes the importance of creating welcoming environments and maintaining well-presented, secure buildings. Their approach integrates personalized services that go beyond standard property management by focusing on building strong relationships with tenants and ensuring their needs and expectations are consistently met. As part of this mission, Planned Lifestyle Services (PLS), a division of Planned Companies, specializes in curating memorable... Show More

Job Requirements

  • 3+ years of customer service experience
  • Desire and passion to provide a warm and welcoming hello to everyone
  • Excellent written and verbal communication and basic computer skills
  • Knowledge of local attractions and establishments
  • Polite, friendly, self-assured and able to multitask with good time-management
  • Ability to lift up to 50lbs when needed

Job Qualifications

  • 3+ years of customer service experience
  • Excellent written and verbal communication skills
  • Basic computer skills
  • Knowledge of local attractions and establishments
  • Polite, friendly, self-assured, and able to multitask with good time-management

Job Duties

  • Greet, announce, and provide direction to tenants, guests, and vendors upon entering the building
  • Develop and maintain relationships with tenants to provide individualized and unique experiences based on their personalities, lifestyles, needs, and expectations
  • Schedule reservations and appointments at restaurants, businesses, hotels, and entertainment venues
  • Plan and organize on-site events
  • Provide direction, referrals, and help access local entertainment, dining, retail shopping, sporting events, tourist attractions, and car services
  • Document, secure, and track mail, deliveries, and vendor services at designated areas
  • Answer telephones, monitor lobby as well as maintain and control keys and access cards

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

OysterLink - a focused job platform for restaurants and hotels.

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