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Planned Companies

Concierge Front Desk (Full Time)

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Exact $16.00
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Work Schedule

Split Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k
Paid Time Off

Job Description

Planned Companies is a celebrated property management and lifestyle services firm based in Philadelphia, PA, renowned for its commitment to enhancing tenant satisfaction through exceptional front desk and concierge services. Specializing in managing upscale properties, Planned Companies ensures that each location is not only safe and well-maintained but also welcoming and accommodating for tenants, guests, and vendors alike. This reputation for delivering personalized and attentive service has made them a leading presence in the Philadelphia property management market. The company operates with an inclusive, diverse workforce and upholds strict adherence to equal opportunity employment practices, emphasizing respect and dignity for... Show More

Job Requirements

  • 3+ years of customer service experience
  • desire and passion to provide a warm and welcoming hello to everyone
  • excellent written and verbal communication and basic computer skills
  • knowledge of local attractions and establishments
  • polite, friendly, self-assured and able to multitask with good time-management
  • ability to lift up to 50lbs when needed

Job Qualifications

  • 3+ years of customer service experience
  • excellent written and verbal communication skills
  • basic computer skills
  • knowledge of local attractions and establishments
  • polite, friendly, and self-assured demeanor
  • ability to multitask and good time-management skills
  • ability to lift up to 50lbs when needed

Job Duties

  • Greet, announce, and provide direction to tenants, guests, and vendors upon entering the building
  • develop and maintain relationships with tenants to provide individualized and unique experiences based on their personalities, lifestyles, needs, and expectations including scheduling reservations and appointments at restaurants, businesses, hotels, and entertainment venues
  • plan and organize on-site events
  • provide direction, referrals and help access local entertainment, dining, retail shopping, sporting events, tourist attractions and car services
  • document, secure and track mail, deliveries, and vendor services at designated areas
  • answer telephones, monitor lobby as well as maintain and control keys and access cards

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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