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Planned Companies

Concierge Front Desk - Full Time

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Exact $17.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Ancillary benefits
401k plan

Job Description

Planned Companies is a reputable property management organization based in Philadelphia, PA, dedicated to enhancing the living experiences of tenants through exceptional customer service and community engagement. As part of their commitment to creating welcoming, safe, and vibrant residential environments, Planned Companies employs a team of dedicated Front Desk Associates and Doormen who serve as the first point of contact for tenants, guests, and vendors. Through the Planned Lifestyle Services (PLS) division, the company ensures that residents receive personalized and professional concierge services that go beyond traditional property management duties.

This role of Concierge is a full-time position w... Show More

Job Requirements

  • Three or more years of customer service experience
  • Desire and passion to provide a warm and welcoming hello to everyone
  • Excellent written and verbal communication and basic computer skills
  • Knowledge of local attractions and establishments
  • Polite, friendly, self-assured and able to multitask with good time-management
  • Ability to lift up to 50lbs when needed

Job Qualifications

  • Three or more years of customer service experience
  • Desire and passion to provide a warm and welcoming hello to everyone
  • Excellent written and verbal communication and basic computer skills
  • Knowledge of local attractions and establishments
  • Polite, friendly, self-assured and able to multitask with good time-management

Job Duties

  • Greet, announce, and provide direction to tenants, guests, and vendors upon entering the building
  • Develop and maintain relationships with tenants to provide individualized and unique experiences based on their personalities, lifestyles, needs, and expectations including scheduling reservations and appointments at restaurants, businesses, hotels, and entertainment venues
  • Planning and organizing on-site events
  • Provide direction, referrals and help access local entertainment, dining, retail shopping, sporting events, tourist attractions and car services
  • Document, secure and track mail, deliveries, and vendor services at designated areas
  • Answer telephones, monitor lobby as well as maintain and control keys and access cards

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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