Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $20.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Career development opportunities
Employee Recognition Program
Job Description
Artis Senior Living is a premier provider of senior living communities dedicated to delivering exceptional care and enriching experiences for residents, particularly those living with dementia. Established with a mission to enhance the quality of life for seniors, Artis Senior Living combines compassionate care with innovative programming to meet the unique needs of its residents. The company emphasizes the importance of purpose, belonging, and joy in daily life, building a bridge between each resident's lifelong identity and their present-day experiences. As a Great Place to Work Certified organization, Artis Senior Living offers a supportive, safe, and inspiring environment for its... Show More
Job Requirements
- Must possess a high school diploma or equivalent
- Ability to communicate clearly and professionally
- Ability to greet and assist visitors in a courteous manner
- Ability to answer telephones promptly and manage calls appropriately
- Strong organizational skills to maintain office areas and handle mail distribution
- Ability to provide administrative support to multiple departments
- Knowledge of community safety and confidentiality policies
- Adherence to safety and infection prevention regulations
- Availability to work Monday through Friday, 11:00 am to 7:30 pm
- Commitment to uphold the values of Artis Senior Living
Job Qualifications
- Must possess a high school diploma or equivalent
- Excellent communication skills
- Strong organizational skills
- Ability to manage multiple tasks efficiently
- Experience in customer service or administrative support preferred
- Proficiency with standard office software
- Ability to maintain professionalism and confidentiality
- Ability to work collaboratively in a team environment
Job Duties
- Respond to residents' and family members' questions and concerns and share important information with the Director, Business Services and Executive Director or other supervisor as appropriate
- Greet and direct all visitors in a professional and helpful manner
- Answer all incoming calls within three rings and triage inquiries, transfer calls or take messages as necessary
- Monitor and maintain all business office areas for cleanliness, including community entrance, front lobby, conference rooms, beverage stations, and administrative restroom
- Organize incoming mail and ensure that it is distributed to the appropriate person
- Assist in telephone inquiries in the absence of an immediately available Marketing person in obtaining information from inquiry including at minimum call back information
- Provide administrative support to the Marketing team, including but not limited to: process move-in paperwork, assist with prospective resident tours if needed, order marketing collateral, etc
- Maintain the community resource information library, directory, and collateral, to route residents and/or their families to available services both in-house and in the general vicinity
- Observe community policies and procedures regarding resident and team member safety, attendance, timeliness, house rules, teamwork, and resident service
- Maintain professionalism and resident confidentiality at all times
- Adhere to all Infection Prevention, OSHA, fire, and safety regulations at all times, to ensure the safety and well-being of all residents and team members
- Perform all other duties as requested
Job Qualifications
Experience
No experience required
Job Location
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