Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $20.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
employee recognition programs
safe work environment
Job Description
Artis Senior Living is a renowned senior living community dedicated to providing compassionate and resident-centered care for individuals living with dementia. With a focus on fostering purpose, belonging, and joy, Artis embraces a unique approach they call "Honoring Yesterday & Celebrating Today." This method aims to bridge the gap between residents' lifelong identities and their present daily experiences, creating a meaningful and supportive environment. Artis Senior Living is proud to be a Great Place to Work Certified company, reflecting its commitment to a positive and supportive workplace culture for its associates. The company values safety, support, and growth for its... Show More
Job Requirements
- Must possess a high school diploma or equivalent
- ability to communicate effectively both verbally and in writing
- previous experience in administrative or customer service roles preferred
- availability to work Monday through Friday from 11:00 AM to 7:30 PM
- ability to maintain a professional and courteous demeanor
- commitment to resident confidentiality and safety
- adherence to health and safety regulations
- ability to work collaboratively as part of a team
Job Qualifications
- High school diploma or equivalent
- excellent communication and interpersonal skills
- prior experience in a receptionist or concierge role preferred
- ability to handle multiple tasks efficiently
- strong organizational and administrative skills
- proficiency in using telephone systems and office software
- ability to maintain confidentiality and professionalism
- customer service orientation
- understanding of senior living community environment is a plus
Job Duties
- Respond to residents’ and family members’ questions and concerns and share important information with appropriate supervisors
- greet and direct all visitors in a professional and helpful manner
- answer all incoming calls within three rings and triage inquiries, transfer calls or take messages as necessary
- monitor and maintain all business office areas for cleanliness, including community entrance, front lobby, conference rooms, beverage stations, and administrative restroom
- organize incoming mail and ensure that it is distributed to the appropriate person
- assist in telephone inquiries in the absence of an immediately available Marketing person
- provide administrative support to the Marketing team including processing move-in paperwork, assisting with prospective resident tours, and ordering marketing collateral
- maintain the community resource information library, directory, and collateral to route residents and their families to services
- observe community policies and procedures regarding resident and team member safety, attendance, timeliness, house rules, teamwork, and resident service
- maintain professionalism and resident confidentiality at all times
- adhere to all infection prevention, OSHA, fire, and safety regulations at all times
- perform all other duties as requested
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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