Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $19.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
employee recognition programs
work-life balance initiatives
Job Description
Artis Senior Living is a reputable senior living community dedicated to providing high-quality care and an enriching environment for its residents. Committed to creating a supportive and compassionate atmosphere, Artis Senior Living emphasizes respect, dignity, and a sense of family for both its residents and its employees. With a focus on holistic well-being, the community offers a range of services designed to meet the physical, emotional, and social needs of seniors, ensuring they enjoy a vibrant and fulfilling lifestyle. The organization's guiding principle, known as The Artis Way, highlights the importance of integrity, recognition, and the celebration of individuality among... Show More
Job Requirements
- Must possess a high school diploma or equivalent
- Ability to communicate clearly and professionally
- Strong organizational skills
- Ability to maintain confidentiality
- Availability to work Monday through Friday from 11 a.m. to 7:30 p.m.
- Basic understanding of office equipment and software
- Friendly and approachable demeanor
- Ability to handle multiple tasks efficiently
- Commitment to providing exceptional customer service
- Adherence to safety and infection prevention protocols
Job Qualifications
- High school diploma or equivalent
- Previous experience in a front desk or concierge role preferred
- Proficient in telephone etiquette and administrative support
- Strong interpersonal and communication skills
- Ability to multitask and manage time effectively
- Familiarity with marketing support tasks is a plus
- Knowledge of senior living community operations is advantageous
- Commitment to professionalism and confidentiality
- Ability to work collaboratively in a team environment
Job Duties
- Respond to residents' and family members' questions and concerns and share important information with the Director, Business Services and Executive Director or other supervisor as appropriate
- Greet and direct all visitors in a professional and helpful manner
- Answer all incoming calls within three rings and triage inquiries, transfer calls or take messages as necessary
- Monitor and maintain all business office areas for cleanliness, including community entrance, front lobby, conference rooms, beverage stations, and administrative restroom
- Organize incoming mail and ensure that it is distributed to the appropriate person
- Assist in telephone inquiries in the absence of an immediately available Marketing person in obtaining information from inquiry including at minimum call back information
- Provide administrative support to the Marketing team, including but not limited to: process move-in paperwork, assist with prospective resident tours if needed, order marketing collateral, etc
- Maintain the community resource information library, directory, and collateral, to route residents and/or their families to available services both in-house and in the general vicinity
- Observe community policies and procedures regarding resident and team member safety, attendance, timeliness, house rules, teamwork, and resident service
- Maintain professionalism and resident confidentiality at all times
- Adhere to all Infection Prevention, OSHA, fire, and safety regulations at all times, to ensure the safety and well-being of all residents and team members
- Perform all other duties as requested
Job Qualifications
Experience
No experience required
Job Location
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