Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $19.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
employee recognition programs
work-life balance initiatives
Job Description
Artis Senior Living is a reputable senior living community dedicated to providing high-quality care and an enriching environment for its residents. Committed to creating a supportive and compassionate atmosphere, Artis Senior Living emphasizes respect, dignity, and a sense of family for both its residents and its employees. With a focus on holistic well-being, the community offers a range of services designed to meet the physical, emotional, and social needs of seniors, ensuring they enjoy a vibrant and fulfilling lifestyle. The organization's guiding principle, known as The Artis Way, highlights the importance of integrity, recognition, and the celebration of individuality among... Show More
Job Requirements
- Must possess a high school diploma or equivalent
- Ability to communicate clearly and professionally
- Strong organizational skills
- Ability to maintain confidentiality
- Availability to work Monday through Friday from 11 a.m. to 7:30 p.m.
- Basic understanding of office equipment and software
- Friendly and approachable demeanor
- Ability to handle multiple tasks efficiently
- Commitment to providing exceptional customer service
- Adherence to safety and infection prevention protocols
Job Qualifications
- High school diploma or equivalent
- Previous experience in a front desk or concierge role preferred
- Proficient in telephone etiquette and administrative support
- Strong interpersonal and communication skills
- Ability to multitask and manage time effectively
- Familiarity with marketing support tasks is a plus
- Knowledge of senior living community operations is advantageous
- Commitment to professionalism and confidentiality
- Ability to work collaboratively in a team environment
Job Duties
- Respond to residents' and family members' questions and concerns and share important information with the Director, Business Services and Executive Director or other supervisor as appropriate
- Greet and direct all visitors in a professional and helpful manner
- Answer all incoming calls within three rings and triage inquiries, transfer calls or take messages as necessary
- Monitor and maintain all business office areas for cleanliness, including community entrance, front lobby, conference rooms, beverage stations, and administrative restroom
- Organize incoming mail and ensure that it is distributed to the appropriate person
- Assist in telephone inquiries in the absence of an immediately available Marketing person in obtaining information from inquiry including at minimum call back information
- Provide administrative support to the Marketing team, including but not limited to: process move-in paperwork, assist with prospective resident tours if needed, order marketing collateral, etc
- Maintain the community resource information library, directory, and collateral, to route residents and/or their families to available services both in-house and in the general vicinity
- Observe community policies and procedures regarding resident and team member safety, attendance, timeliness, house rules, teamwork, and resident service
- Maintain professionalism and resident confidentiality at all times
- Adhere to all Infection Prevention, OSHA, fire, and safety regulations at all times, to ensure the safety and well-being of all residents and team members
- Perform all other duties as requested
Job Qualifications
Experience
No experience required
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Nearby Cities