Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Standard Hours
Benefits
Medical insurance
Vision Insurance
Dental Insurance
Supplemental Insurance
401k Retirement Savings
continuing education and training
Company-paid Life Insurance
Company-paid short-term disability
Paid Time Off
Job Description
The Sewell Family of Companies is a renowned group of automotive dealerships known for their commitment to excellence and superior customer service. With a reputation built over many years, Sewell dealerships prioritize the satisfaction of their customers and the growth of their employees. They operate various automotive brands, including Ford and Lincoln, among others, and strive to provide an unmatched buying and service experience. Sewell's corporate culture is centered around respect, opportunity, and a sense of community, making it a desirable workplace for individuals seeking a dynamic and supportive environment.
At Sewell, team members are regarded as vital as... Show More
At Sewell, team members are regarded as vital as... Show More
Job Requirements
- High school diploma or GED
- valid driver license and acceptable driving record
- background and drug screening
- ability to multitask
- outstanding customer service skills
Job Qualifications
- High school diploma or GED
- valid driver license and acceptable driving record
- ability to multitask
- outstanding customer service skills
- ability to work effectively in a team environment
- professional discretion and poise
- ability to handle customer complaints with integrity
- ability to maintain organized records and documentation
- effective communication skills
- successful completion of background and drug screening
Job Duties
- Greet customers at the front desk/cashier counter in a pleasant and professional manner
- maintain a friendly and helpful attitude when answering phones
- compute customer bills
- receive customer cash, checks, and credit card payments
- record amount received
- issue accurate receipts to customers
- provide cash refunds or credit memorandums to customers for returned merchandise
- operate cash register
- reconcile cash drawer daily
- refer customers with questions about work performed, additional maintenance, or repairs to the service advisor or other appropriate individual
- handle customer complaints with integrity and poise and refer dissatisfied customers to the appropriate individuals for resolution
- maintain and file repair orders, parts invoices, and rental forms
- list missing documents
- close all open invoices
- assist service and parts department with telephone coverage
- provide clerical and secretarial assistance to parts and service departments
- work with the department manager to keep products, services offered, their features and value, and any price changes current
- maintain professional discretion
- maintain a clean and organized work area
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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