Concierge for Senior Living - Rotating Weekends (1st Shift)
Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.75 - $16.00
Work Schedule
Rotating Shifts
Day Shifts
Weekend Shifts
Benefits
Competitive wages
Access to wages before payday
flexible scheduling options
Paid Time Off
Paid holidays
Health Insurance
Dental Insurance
Vision Insurance
401(k) with employer match
Paid training
Opportunities for advancement
meals
uniforms
Job Description
Conservatory at North Austin, a Discovery Senior Living community, is a respected name in the senior living industry, dedicated to providing high-quality care and support to older adults in a safe and nurturing environment. As part of the larger Discovery Senior Living family, this community thrives on offering meaningful employment opportunities that not only provide competitive compensation but also foster personal and professional growth. The organization is committed to creating a workplace that is supportive, inclusive, and rewarding for its team members. It offers comprehensive training to ensure new team members are well-prepared to meet the demands of their roles,... Show More
Job Requirements
- High school diploma or general education degree required
- 2 to 3 years of direct customer service experience required
- Experience using multi-line phone systems and basic office technology
- Ability to communicate clearly and politely in English
- Availability to work rotating weekend shifts including Saturdays and Sundays from 7:30 AM to 4:00 PM
- Ability to respond swiftly and appropriately in emergency situations
- Strong organizational skills and ability to maintain cleanliness and order at the reception area
- Dependability and responsibility in a customer-focused environment
Job Qualifications
- High school diploma or general education degree (GED) required
- Must communicate articulately in English
- Spanish is also desirable, but not required
- Experience with multi-line phones, computers, copy machine, Keytrak device, and other technology
- 2 to 3 years of direct customer service experience required, experience in senior living highly preferred
- Polite, helpful, articulate, responsible, and dependable
Job Duties
- Carries out telephone answering and reception duties as required
- Takes messages with pertinent information and communicates messages to the recipient
- Greets residents, visitors, guests and vendors
- Answers inquiries and gives directions
- Collates brochures and documents for the marketing and other departments
- Prepares meal tickets for family, visitors and guests
- Takes room service orders for meal delivery to residents
- Assists residents with sign-ups for activities, outings and events
- Updates the resident phone list, resident emergency contact and caregiver information
- Manages appointment reminders for residents' transportation
- Maintains and keeps desk and entry area neat and organized
- Organizes and distributes packages and other deliveries to residents and staff
- Sets up theater and prepares popcorn for regular movie nights and weekend matinee
- Responds to resident emergency pendant pushes or calls from residents or family to initiate 911/EMS
- Maintains adherence to all company personnel policies and established operating policies and procedures
- Assists and supports the Business Office Director and other department Directors
- Direct report to the Business Office Director
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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